Job Description
Purpose of the Job
The holder of the position will be responsible for conducting research and facilitating execution of the Company strategy, preparing and coordinating preparation of annual business plan; pursue innovation as well as develop systems that support monitoring and evaluation of the Company’s performance.
The position will also be responsible for coordinating corporate communications; develop and maintain relationships with strategic partners, investors and stakeholders to achieve sustainability, vibrancy and competitive advantage.
The position requires the incumbent to have a proven track record of undertaking research, developing and implementing corporate strategy at a senior level in a dynamic and adaptive organisation.
Duties and Responsibilities
The duties and responsibilities are as follows:
Managerial Roles and Responsibilities:
1. Provide strategic and administrative direction in all matters affecting the successful execution of company’s strategy and generally ensure that the Company offers services aligned to its mandate.
2. Initiate, co-ordinate, participate in the conceptualization, development and execution of KMRC’s strategic plans, business plans and objectives, and facilitate the implementation and monitoring of the same.
3. Undertake periodic research of products & services and advise management on emerging opportunities and potential challenges while at the same time benchmarking with international best practices.
4. Lead the institutional framework and business transformation process necessary to enhance the position of KMRC in the Mortgage Refinance market.
5. Drive all business development initiatives which include creating proposals for services, revenue base diversification, forecasting and monitoring & evaluation among others.
6. Provide leadership and coordinate all departments to set up high-level goals and performance-oriented objectives by working together on attaining such goals and closely monitoring the operations.
7. Support mobilization of resources for the KMRC in line with the Company’s mandate.
8. Provide leadership in the development and execution of the company’s communication strategy and communication functions.
9. Develop a robust investor relations strategy and provide leadership on its implementation.
10. Manage the company’s reputation through effective, consistent and clear communication between internal and external stakeholders.
11. Oversee and manage stakeholder conferences, workshop, briefs and all external communication.
12. Establish and maintain an effective system of communications throughout KMRC to ensure that the responsibilities, authorities, and accountabilities of the entire workforce are clearly defined and understood.
13. Oversee development and implementation of corporate social responsibility initiatives and ensure that KMRC’s image is well projected and protected, and
Operational Roles and Responsibilities>
1. Conduct research and strategic reviews of KMRC’s performance on a quarterly basis to determine whether the institution is meeting its short and long-term objectives and develop measures that guarantee sustainable competitive advantage and market share
2. Enforce compliance with strategic planning reporting requirements by linking the plans to independent performance management and departmental processes.
3. Provide leadership in business growth and customer service in line with the corporate business plan, and business development strategy for KMRC.
4. Undertake research on the mortgage market including volumes, participants, loan terms and yields, default and loss experience and the wider housing market, including volumes, values, characteristics, legal practices and issues.
5. Generate reports required for business planning and decision making.
6. Coordinate market research programmes, surveys on new products and services and other surveys.
7. Formulate business development, diversification and marketing strategies
8. Coordinate the analysis of financial trends, competitor behaviour, shareholder issues, and anything else that could impact the business and present the findings to management.
9. Ensure KMRC is appropriately and strategically positioned with Primary Mortgage Lenders, analysts, investors, and all stakeholders.
10. Promote the interests and expansion of the company’s business terms by ensuring growth strategies and targets are met.
11. Provide strategic linkages with the corporate world, business community, government agencies and other social partners for the benefit of KMRC’s growth.
12. Coordinate the preparation of the Annual Reports.
13. Gather market intelligence on customer needs, products and competition to facilitate informed market strategy decision-making.
14. Formulate and execute the strategic direction of the Company to ensure appropriate positioning and branding.
15. Create an appropriate strategy, framework and tactics for effective delivery of a very compelling investor relations road map and marketing/communication plan.
16. Provide insights on market activity and present them to the leadership team.
17. Uphold and enhance positive corporate image.
18. Provide marketing initiatives through creating marketing plans and executing on marketing and business development programs and other marketing outreach programs.
19. Oversee the management of media and other stakeholder engagement including interviews, and preparation of informative press briefs, press releases, newsletters, publications and branding/marketing materials to be disseminated to external and internal stakeholders to enhance accurate information dissemination to the public on all matters of concern to KMRC.
20. Develop and implement appropriate and strategic networks, collaboration, linkages and partnerships with the stakeholders nationally and internationally to support KMRC.
Perform any other duties as may be assigned from time to time
Key Result Areas:
The jobholder’s accountability areas are outlined as follows:
• Review of Strategic corporate plans through comprehensive business and business environment analysis for the Company’s growth, profitability and sustainability.
• Successful planning, budgeting, utilization and reporting on financial resources assigned to the department.
• Effective and optimal organization of assets and resources assigned to the department.
• Effective leadership, supervision and management of manpower resources assigned to the department.
• Maximisation of productivity in the department through process-oriented improvements
• Continuous process improvement of services offered by the department.
• Continuous monitoring of SLAs, Governance policies, Risk and Compliance policies implemented in the department.
• Successful implementation of the department’s strategic goals and key strategic areas.
• Effective periodic research of products & services and advising of opportunities and challenges to be dealt with.
*Required Master Economics/ Statistics/ Project management/ Social sciences or any other related fields.
* Required Degree Economics/ Statistics/ Mathematics/ Project planning & management/ Social sciences or any other related fields
Required Skills Knowledge and Skills Required:
The jobholder must possess:
- Bachelor’s degree in economics, statistics, mathematics, project planning & management, social sciences or any other related fields.
- Master’s degree in economics, statistics, project management, social sciences or any other related fields.
- Professional qualifications in a relevant field of study, or its equivalent.
- Membership in a relevant professional body.
- A minimum of ten (10) years of related work experience in strategy, planning, research and development, of which five (5) must be in senior management.
- Ability to understand and document workflows and business processes.
- Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships.
- Should have thorough knowledge of the relevant financial sector as well as knowledge of regulatory requirements affecting the sector.
- Must be capable of functioning effectively both as a team player and a team leader.
- Must demonstrate high level of integrity.
- Must have strategic leadership skills with ability to build strategic relationships.
- Should have high level problem solving and decision-making abilities.
- Should be an effective communicator with the ability to handle high level communication.
- Should be result oriented with ability to deliver desired outcome.
- Should demonstrate ability to identify and respond to risk areas within the department.
- Should have effective people management and conflict resolution skills.