Job Description
ASSISTANT ICT OFFICER – ICTA 7 (2 Positions)
Job Purpose
This is the entry grade for this cadre. An officer at this level will work under the
guidance of a senior officer.
(a) Job Specifications
(i) Maintaining support systems and training of users;
(ii) Maintaining of Information Communication Technology equipment 266 and
associated peripherals;
(iii) Maintaining data protection system;
(iv) Installing and supporting servers;
(v) Installing and deployment of relevant hardware and software;
(vi) Providing user support and training users; and
(vii) Performing technical, systems and user documentation.
(b)Personal Specifications
For appointment to this grade, an officer must have: -
(i) Bachelor’s degree in any of the following disciplines: -
Computer Science, Information Technology, Business Information Technology
or its equivalent qualification from recognized institution; and
(ii) Meets the requirements of Chapter Six of the Constitution.
(c) Competencies and Skills
(i) Good written and oral communication skills; good interpersonal skills
(ii) Ability to conduct research into enterprise networking issues and products
as required
(iii) Proven analytical and problem-solving abilities.
(iv) Ability to effectively prioritize tasks in a high-pressure environment
(iv) Strong customer service orientation
(vi) Experience working in a team-oriented, collaborative environment