Job Description
REPORTING: TO THE BUSINESS DEVELOPMENT MANAGER
2. JOB PURPOSE
To recruit members for the Society and present, promote and sell products/services using sound arguments to existing and prospective customers.
3. MAIN RESPONSIBILITIES OF THE JOBS
Managerial / Supervisory/ Operational Responsibilities or roles:
a) Achieve the monthly sales targets arising from member recruitment and increasing the Society’s portfolio.
b) Present, promote and sell products/services using solid arguments to existing and prospective customers.
c) Maintain effective customer service to be able to meet clients’ expectations.
d) Achieve timely development of sales proposals, presentation, and reports.
e) Coordinate sales effort with team members and other departments.
f) Collection of feedback from members at various networking forums that could be used for business leads and improve product and service offering.
g) Participate in marketing activities and events.
h) Analyse the territory/market’s potential, track sales and status reports.
i) Any other lawful duties that may be assigned from time to time.
4. KNOWLEDGE AND EXPERIENCE
Minimum level of academic qualification, skills and knowledge required to perform effectively in the role:
Holders of a Diploma in Business related field or its equivalent from a recognized university.
Relevant degree and membership with relevant professional body is an added advantage
Minimum months or years of experience required to have to be appointed to the position:
Minimum 1-year relevant experience and in a similar position.
5. KEY PERFORMANCE INDICATORS
a) Achievement of recruitment targets monthly.
b) Retention of existing members per portfolio.
c) Loan uptake and savings by recruited members.
d) Report on daily activities.
e) Market research and feedback.
6. SKILLS AND COMPETENCIES
a) Good knowledge of the market and the Society’s products and services.
b) Self-confidence and motivated.
c) Excellent communication skills – written and spoken.
d) Proficiency in Microsoft office.
e) Team player and good interpersonal skills.
f) Customer Care skills.
g) Marketing skills
h) Good people, interpersonal and networking skills.