ICT Support Officer at Tai Sacco Society Limited

Tai Sacco Society Limited

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Experience Required:5 Years
Total Positions:1
Job Type: Full Time
Job Category: Information Technology
Minimum Education: Diploma
Job Location: Githunguri, Kenya
Posted on: November 1, 2021
Last Date: November 16, 2021

Job Description

Job Purpose:
Qualified personnel to install, maintain, repair computers and networks. Successful candidate will ensure that adequate ICT infrastructure is in place and is used to its maximum capabilities. The job goal is to Install and maintain high quality networks and computer systems. As a technical support staff the candidate must be well-versed in computer systems and network functions. The ideal candidate should be able to work diligently and accurately and should possess problem-solving ability in order to fix issues and ensure functionality.

Responsibilities
• Set up hardware, Install and configure software and drivers
• Maintain and repair technological equipment (e.g. printers and routers) and peripheral devices
• Install well functioning LAN/WAN and other networks and manage components (servers, IPs etc)
• Manage security options and software in computers and networks to maintain privacy and protection from attacks
• Perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Arrange maintenance sessions to discover and mend inefficiencies
• Keep records of repairs and fixes for future reference
• Offer timely technical support and train users on how to utilize computers correctly

Requirements
• Must be 30 years and above.
• Diploma In ICT/IT with Five Year experience or Bachelor Degree ICT/lT. Computer Science or relevant field with 3 Year experience from a reputable institution.
• Proven experience as computer technician or similar role
• Experience with LAN/WAN networks
• Thorough knowledge of computer systems and IT components
• Good knowledge of Internet and data privacy principles
• Excellent troubleshooting skills
• Good communication abilities
• Exceptional organizing and time-management skills
• Relevant certifications (eg. CompTIA A+ /CCNA) will be an advantage
• Knowledge in Telephony and CCTV Systems will be an advantage

Skills Required

Information Technology Skills
Computer Repair and Networking
Troubleshooting Skills
Communication Skills
Time Management Skills
Problem Solving Skills
Organizational Skills