Job Description
POSITION TITLE: VMMC LEAD
REPORTS TO : PROGRAM DIRECTOR
LOCATION: MIGORI
The VMMC Lead works with clinical team leaders and implementing partner to ensure the highest quality service provision that adheres to international and national standards/protocols. This position provides overall strategic leadership and direction in the region to ensure achievement of VMMC program objectives and targets.
RESPONSIBILITIES:
• Promote quality assurance and monitor adherence to international and national VMMC guidelines.
• Report any region-wide issues to the VMMC services team. Refers serious site-level issues to VMMC services team during weekly meetings, as appropriate, for management and resolution.
• Monitor service delivery statistics within the region. Suggest revisions to site scheduling and placement strategy, as needed.
• Promote adherence to national QA standards at each site – participate in, and respond to, QA visits within the region.
• Assist with the follow-through of site-level performance improvement plans, where necessary.
• Ensure project documents (to include client files, registers, project reports, and SOPs) are complete, current, and stored appropriately at respective sites within.
• Ensure that sites comply with the infection control standards to minimize occupational exposure of all clients and staff.
• Hold weekly regional meetings with site coordinators. Keep sites well informed of any changes within the program.
• Keep track of lessons learned and share those lessons across the program.
• Provide technical guidance and coordination for expansion of VMMC programmes, including both adult and neonatal circumcision.
• Work with the project team to support integration of VMMC services into HIV prevention and other initiatives, as appropriate.
• Contribute to regular programmatic and donor reports and document programmatic lessons learned.
COMMUNICATION AND DEMAND CREATION:
• Monitor and reports demand creation activities, successes, and failures. Flag areas of concern and consult, as necessary, with supervisors to resolve problems.
• Work closely with the implementing partner(s) and team to ensure that the targets are met.
• Hold frequent meetings with site teams and keep site team well informed of changes within the target coverage and demand generation work plan.
• Liaise closely with focal persons from host facility/community to ensure successful working relationships.
• Effectively communicate relevant project information to the Senior Technical Advisor.
• Resolve and/or escalate site issues in a timely fashion.
• Understand how to communicate difficult/sensitive information tactfully.
QUALIFICATIONS AND EXPERIENCE:
• A degree in Nursing, Medicine, or Public Health
• Ten (10) years of experience in the health sector — including clinical and/or managerial/administrative positions
• Knowledge of QA principles, generally, and VMMC QA principles specifically
• Experience implementing public health programs and working with cross-sectorial stakeholders at all levels
• Technical expertise in VMMC service delivery as well as strong understanding of barriers and facilitators to acceptance of VMMC
• Demonstrated experience related to capacity building of service providers and monitoring/supportive supervision of service delivery
• Experience working within MoH structures in the specific county
• Demonstrated experience related to capacity building of service providers and monitoring/supportive supervision of service delivery
• Demonstrated ability to work with private sector and NGO healthcare providers, as well as collaborate closely with national and county government partners
SKILLS:
• Ability to manage, lead, and motivate staff in a high-pressure, fast-paced environment
• Willingness to travel
• Ability to respond to emergencies in a level-headed and effective manner
• Ability to take initiative, plan, and monitor activity flow and outcomes
• Ability to work well with people from diverse cultural and educational backgrounds
• Capacity to manage multiple tasks in difficult working situations
• Ability to analyze, interpret, and solve difficult problems
• Ability to successfully identify clinical and logistical improvements
• Ability to resolve conflicts between stakeholders
• Ability to effectively screen site issues and report/refer problems to clinical/HR leads, as needed
• Excellent computer skills: Windows, MS Office (Word, Excel, PowerPoint, internet, and e-mail)