Job Description
Job Ref. No. JLIL018
Position: Underwriter
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi
Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an
A+ in Tanzania. For more information, visit www.JubileeInsurance.com.
We currently have an exciting career opportunity for Underwriter within the New Business Department. The position holder will report to the Head of New Business and will be based at Head Office in Nairobi.
Role Purpose
The role holder will achieve efficiency in life underwriting and individual pensions member registration for a variety of
products to contribute to the achievement of financial objectives of the business. The role holder will also carry out
duties in line with compliance of underwriting and member registration activities and processes.
Main Responsibilities
1. Underwriting– Risk assessment, classifying of risk and pricing accordingly. Ensure that new clients comply with life insurance and pensions regulation relating to KYC and anti-money laundering guidelines.
2. New Business Issuance–Ensuring timely issuing of new business within given timelines.
3. Creation of Individual Pension Plan accounts and member certificate preparation within given timelines.
4. Policy Document Preparation – Signing of policy documents as per the authority limits.
5. Data Management – Ensuring data relating to new business is continuously updated and well maintained and handled with utmost confidentiality.
6. Customer Care–Ensuring timely response to customer queries, requests and adhering to “get right the first time” policy. Liaise with tied agents and intermediaries to achieve issuance of policies within given timelines.
7. Book medical fees for doctors in the system.
8. Ensure timely payment of doctors and other service providers within 30 days of invoice.
9. Keep up to date with industry changes and maintain good working relationships with our various stakeholders.
10. Manage the not taken up policies to ensure conversion of pending proposals to issued business within given timelines.
11. Monitor changes of policy premium status and identify and address process gaps within the new business.
12. Carry out financial underwriting for given policies and implement other activities aimed at improvements of new
business persistency.
13. Prepare management reports on policy issuance, proposal deposits and other requirements.
14. Projects – Implementing projects relating to new business aimed at improving efficiency and accuracy.
15. Any other responsibility as may be assigned by supervisor or management from time to time
Key Competencies
1. Entrepreneur Spirit
2. Market Awareness
3. Customer Focus
4. Continuous Innovation
5. Ownership & Commitment
6. Team Spirit
7. Attention to detail
Qualifications
1. Bachelor’s Degree in Insurance or any other relevant field
2. Diploma in CII/AIIK
Relevant Experience
1. Minimum of 5 years’ relevant experience