Job Description
Information and Communication Technology Assistants (4 Positions)
REF. No. KALRO/ICT/ASST/II
Job Title: Information & Communication Technology Assistant II
Job Grade: KR11
Job Reference Number: KALRO/ICT/ASST/II
Duties and Responsibilities
i. Installing computers and computer accessories for users;
ii. Diagnosing and resolving simple computer related faults;
iii. Providing user support and escalate complex issues;
iv. Compiling and maintaining inventory of all computer, telecommunication
equipment, computer accessories and software;
v. Preparing service desk reports;
vi. Writing and testing simple computer programs according to instructions and
specifications; and
vii. Repairs and maintenance of ICT equipment and associated accessories.
Job Requirements
i. A Diploma in any of the following disciplines: -
Computer Science; Computer Programming; Computer Engineering;
Information Technology; Information Science; Computer Studies; Business
Information Technology or equivalent qualification from a recognized
institution;
ii. High integrity;
iii. Good communication and interpersonal skills; and
iv. Fulfill requirements of Chapter six (6) of the Constitution of Kenya