Job Description
ICT OFFICER (SOFTWARE)
KNQA GRADE 6 - ONE (1) POST -REF NO KNQA/NO.10/2021
Salary Scale: Ksh 54,164 - Ksh. 72,695 pm
Leave Entitlement: 30 days per financial year
Terms of Service: Permanent and pensionable
For appointment to this grade an officer must have:
i. Bachelor’s Degree (KNQF Level 7 or equivalent) in any of the following fields: Information
Technology, Computer Science, Business IT, Software Engineering, ICT Project Management,
Computer Engineering or other relevant and equivalent qualifications from a recognized Institution.
ii. Supervisory Course lasting not less than two (2) weeks from a recognized institution.
Key Duties and responsibilities will entail assisting in;
i. Developing documentation of computer programs according to instructions and specifications;
ii. Installing and configuring computer systems and solutions;
iii. Maintaining application systems;
iv. providing end user support and training users on effective and efficient use of ICT facilities;
v. Maintaining upto date equipment register;
vi. Installing, configuring and monitoring Local Area Network components;
vii. Administering and managing users in the Active Directory, e-mail server and User
applications;
viii. Maintaining an up-to-date ICT equipment register and issuance register; ix. Updating and
maintaining the Authority’s website; and
ix. Ensuring Business continuity by performing regular data and application backups.