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Application Support Specialist Job Vacancy at Kenya Commercial Bank

  • Experience Required:2 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Information Technology
  • Minimum Education: Degree
  • Job Location: Nairobi, Kenya
  • Posted on: September 20, 2021
  • Last Date: September 21, 2021

Job Description

The Position:
This role is responsible for the delivery of Technology services and administration of enterprise applications that provide a high level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.

Key Responsibilities:
• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Ensure compliance of SLAs on data and system availability with other Technology system users.
• Attend to adhoc user requests, ECRM and ITSM calls.

The Person:
For the above position, the successful applicant should have the following:
• A bachelor’s degree in IT, Computer Science, or related field.
• 2 years’ experience in technology with at least 2 years’ experience in Computing platforms, operating systems and databases.
• Knowledge in SAP and E-Business suite applications.
• An Understanding of UNIX operating environment.

To be considered your application must be received by Tuesday 21st September 2021.
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:
• National I.D.
• KRA Pin Card.
• Birth Certificate of self.
• Passport Photo (White Background).
• NSSF Card.
• NHIF Card.

To apply for this job please visit https://ke.kcbgroup.com/component/new_kcb_careers/career/142

Skills Required

Information Technology Skills

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