Job Description
Salary: (Kshs55,000 - Kshs60,000)
Our client, based in Nairobi is seeking to employ an office manager.
Duties and Responsibilities
• Process online and phone orders.
• Collect and manage order payments.
• Dispatch and organize multiple deliveries efficiently and communicate with delivery personnel.
• Provide daily reports to directors.
• Create POS sales and receipts.
• Maintain and file office records.
• Receiving stocks, keeping stock records and organization of the store.
• Be able to lift cartons weighing up to 30kg.
• Process local statutory payments and petty cash expenses.
• Ensure working areas are kept well and purchase office supplies and purchase office supplies.
• Communicate with customers by email and phone where necessary.
• Report to directors as an when asked to.
• Follow company policies and procedures.
Qualifications, Skills and Requirements
• Bachelor’s Degree in the related field.
• 5+ Years work experience in a similar position.
• Sales, Admin and Retail Experience.
• Knowledge of Nairobi geography for deliveries.
• Knowledge of Electronic Cigarettes functionality and should be able to learn new products technical specifications.
• Knowledge of e-commerce computer program.
• Must be proficient in Microsoft Office and Able to communicate through Email, WhatsApp and Text.
• Able to work in a fast-paced environment and under pressure
• Filing of relevant company documents Ensure and maintain a high level of customer service.
• Learn about electronic cigarettes and other products related to the business.