Job Description
Reporting to the Vice Chancellor, the incumbent will provide support to the department in the formulation and implementation of PAC University’s ICT Strategy, development of information technology and Communication systems, and management of ICT Security.
Minimum Requirements
- Education: an earned Master’s Degree from a recognized University in Computer Science, Information security or a related field;
- BSc in Computer Science, Software Engineering, IT Security or related field;
- A minimum of nine (9) years’ experience in a busy computer systems security environment, Five (5) of which must be at the Assistant Manager level.
- Experience working in a university context or in maintaining a 500+ node site will be an added advantage;
- Professional Certifications: MCSE, CCNP, CERT, CISA, CISM, or any other relevant certifications;
- Experience of working on full life cycle implementations across multiple versions of Navision;
- Demonstrate experience in the management, control and support of ICT services and a track record in developing ICT solutions;
- Have Strong analytical, problem solving and decision-making skills;
- Possess strong negotiation, facilitation and influencing skills competence in administrative, financial and academic leadership in an academic/research context;
Understand and adhere to PAC University Statement of Faith.
Key Responsibilities for the ICT Manager
- Development and implementation of ICT Objectives, strategies and operational plans in relation to PAC University Strategic Plan;
- Development of service delivery strategies and design ICT and Learning Management System (LMS) Solutions;
- Development and Implementation of a service policy and with appropriate performance indicators;
- Re-assess and re-define the organization-wide standards in hardware, software, ERP, LMS and other ICT services;
- Provide technical, functional and organizational guidance and support to projects and LMS ;
- Monitor and coordinate the implementation and adherence to ICT policies, procedures and standards;
- Provide oversight and supervise all technical aspects of the use of the LMS platform for E-learning and teaching
- Co-ordinate technical support and services to faculty and students on all aspects of the use of the LSM platform for online learning and teaching
- Strengthen capacities for staff and students in the use of the LMS platform and other related facilities
- Supervise the generation of learning analytics to support and enhance quality assurance for online learning and teaching.
- To optimize the LMS platform functions to enhance its effectiveness and efficiency for online teaching and learning
- To enhance online exam integrity through the establishment and/or installation of the requisite devices, procedures and processes.
- Train users on the application of ICT technologies that can help optimization of the LMS for the enhancement of learning and teaching
- To act as the liaison between PAC University and the service provider in all technical aspects of the LMS Platform and ICT Infrastructure
- Plan and direct the implementation and operation of the common ICT and E-Learning Infrastructure;
- Guide the assessment of PAC University challenges in relation to the new technologies;
- Supervise all staff in the ICT Department; Advise on ICT staff recruitment and develop the capacity of ICT staff;
- Preparation and management of the annual ICT and E-Learning budget;
- Advise the management on effective and strategic use of ICT and the LMS platforms and related cost reduction opportunities;
- Prepare ad hoc, quarterly and annual reports on all ICT and E-Learning activities and projects for the enhancement of online learning and teaching, and management of ICT Infrastructure