Job Description
This is a senior position requiring a high degree of initiative and skills in sales management, communication, and negotiation. The Commercial Manager will be reporting to General Manager within the dedicated portfolio of Commercial Management. She/he will be responsible for the management of an aggressive multi-million dollar sales quota in a highly competitive environment. She/he will oversee the conceptualization, planning, development, and implementation of commercial functions.
Main Duties & Responsibilities
• Develop and implement business plans and commercial strategy for the market and ensures attainment of company sales goals and profitability.
• Foster and build good customer relationships for revenue growth and customer retention. Engage customers up to CXO level; build senior-level relationships in assigned accounts and expertise within the market.
• Provide sales leadership to the Commercial team by mentoring, motivating, encouraging, and delivering results; Responsible for building and growing the Commercial team; Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Understand and identify customers’ compelling needs through in-depth account planning and profiling. Using these insights matches the need for compelling solutions.
• Understand and appreciate market trends, competitors’ movements, and industry information so as to serve customers better.
• Achieve high customer satisfaction with decision-makers.
• Play a key ambassadorial role for Opticom Kenya Limited.
• Oversee successful execution at every stage of the commercial/sales process.
• Identify business opportunities and synergy with customers in areas of cooperation.
• Identify reciprocal businesses and areas of cooperation whenever there are opportunities.
• Provide a one-stop security solutions experience to customers regarding all Opticom Kenya Limited services.
• Lead bids or RFPs to ensure proposals are submitted in order to win; ensure that all customers’ pre-sales & post-sales inquiries and works orders, commercial documents, and dealings with customers are promptly attended to, documented and kept.
• Prepare budgets and approve budget expenditures; control expenses to meet budget guidelines.
Qualifications, Skills & Experience
• Degree in Business or other relevant field (or equivalent).
• Masters of Business Administration / IT
• Membership and accreditation of professional organizations.
• 6 – 10 years experience in consultative selling to, and relationship management of, large multinational corporations.
• Experience in Security / FMCG / ICT industries and a good understanding of these services and solutions are preferred.
• Experience in creating solutions for customers based on their business and IT initiatives rather than on a company’s product offering
• Proven track record in sales of quota achievement
• Experience in selling to, and management of, customers with managed services in the areas of hosting, technical solutions, security, infrastructure management, mobility, outsourcing /out-tasking
• Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges
• Experience in managing, developing, and motivating a sales team and must be a strong team player with a commitment to value-based leadership.
• Adept at prospecting, funnel management, and closing business.
• High Proficiency in MS Office.
• Outstanding leadership and communication skills
• Ability to engage and partner with customers and internal staff as required.
• Ability to identify and qualify revenue-generating opportunities
• Draw upon personal relationships with business partners in order to create more customer solutions.
Job Category: commercial manager Contract Management Financial Analysis and Reporting Legal and Compliance Marketing and Brand Management Pricing and Revenue Management Project Management risk management Sales and Business Development Supply Chain and Logistics Team Leadership and Management
Job Type: Full Time
Job Location: Nairobi City