Job Description
TRAINING & CONSULTING OFFICER – TC/07/2023
Reporting to the Manager, FKE Consulting the job holder will support in delivery of Training &
Consulting Services to FKE Members.
KEY RESPONSIBILITIES
• Coordinating and taking part in development of training materials
• Delivery of trainings on HR & Employment matters such as Discipline Management,
Managing Employment contracts & separation, Industrial Relations, OSH, Labour laws, Pre-
CBA Negotiations, Outplacement among others
• Mobilising participants to sign up for various training courses as per the training calendar
• Sourcing for training and consulting assignments through tendering, bidding and proposal
writing to meet revenue targets, promote business growth and profitability.
• Competitively Marketing and communicating FKE Training & Consulting products and
services
• Executing Organizational Development assignments such as: HR Audits, Formulation &
Review of HR Policy & Procedures Manuals, Recruitment & Selection Services for clients
• Conducting research & benchmarking on Services to provide market insights and inform
Training & Consulting programs.
• Analyze client requirements and develop customized training programs to bridge the
identified gaps.
• Developing content and delivery of virtual and online self-paced learning programs
• Analysing feedback and evaluation received from Training & Consulting initiatives to
inform future assignments.
• Identifying and building relationships with partners to strengthen Training & Consulting
services.
• Maintaining a potential clients data base for future use and ensure constant follow up on
the services rendered.
• Maintaining an up-to-date database of training alumni and participants.
• Advising the Manager on service enhancing and quality measures to boost satisfaction
and service uptake.
• Participate in development of training calendars, schedules and timetables.
• Management of information to and emanating from other departments.
• Assisting in the coordination of training programs countrywide.
• Preparing timely and accurate weekly, monthly and adhoc training & consulting reports.
• Conducting post-training evaluation.
• Perform other duties as required.
QUALIFICATIONS AND EXPERIENCE
• Bachelor’s degree in HR, Education, Psychology or a related discipline. A master’s degree
will be an added advantage.
• Post Graduate Diploma in HR, CHRP qualifications.
• Minimum 5 years working experience in a similar role in a busy organisation.
• Member of IHRM or other relevant professional bodies
• Practical hands-on experience in Training and in Organisational Development
assignments
• Experience in Marketing, Entrepreneurship and Business Development.
KEY SKILLS, COMPETENCIES AND DESIRED ATTRIBUTES
• Curriculum Development skills
• Professional Training Skills in Adult Pedagogy.
• Prowess in content packaging on PPT and other emerging platforms.
• Experience in developing and reviewing HR Policies, recruitment & selection, HR Auditing
and other HR related assignments
• Business Development and Marketing skills
• Tech-savvy in use of digital, social media communication and marketing.
• Excellent Interpersonal planning, organization skills and coordination Skills.
• Creativity & Innovation
• Report Writing Skills
• Effective Communication skills: spoken and in writing.
• Ability to package services and market them
• Business Development skills including prospecting and closing businesses.
• A dependable, diplomatic, confident and presentable individual