Job Description
M.P Shah Hospital is looking to recruit professional, and evidence driven person for a vacancy in Quality Improvement Officer (1 – Position).
Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analysing, identifying, monitoring quality programs and ensuring quality improvement systems are maintained in accordance with best practice Standards.
Duties & Responsibilities:
1. Leadership and direction – Support the implementation of Quality improvement program for the
hospital. Provides professional advice on operational excellence throughout the hospital. Planning,
priority setting and decision making to ensure that quality and risk management is implemented
across the organization.
2. Performance and Process Improvement (PPI) – Provides support and coordination to
department and service leaders for quality improvement measures and activities across the hospital.
Facilitate development of standards, policies and procedures for quality improvement.
3. Monitoring and Evaluation – Implements a monitoring and evaluation frameworks for quality
improvement in the hospital. Develops monitoring and audit tools for all quality aspects in the
hospital, coordinates a leads a monitoring and evaluation team. Provides leadership and support
for all teams during the process.
4. Data analysis, Validation, Benchmarking and Reporting – Implements data analysis and data
validation policies and procedures. Initiates and develops implementation of data collection and
subsequent improvements. Supports departments and teams in analysis of quality data relevant to
their departments, offers support and guidance on the same as required. Participates in
benchmarking, both internal and external benchmarking.
5. Coaching, Mentoring and Training – Mentor and develop teams on quality improvement in
assigned departments. Develop and participate in regular quality improvement trainings.
6. Research and Innovation – Participate in quality improvement research to ensure the hospital
keeps improving in line with best practice and evidence based practices. Regularly innovate or
recommend innovative solutions which will solve quality and patient safety challenges in the
hospital.
7. Regulatory and accreditation –Participate in AMUA; JCI Accreditation standard implementation
across the whole hospital, and act as the JCI Survey coordinator. Participate in ISO standards
implementation and KAIZEN implementation process.
8. Risk Management – Implement an effective risk management program in the designated
department(s). Participate in risk management activities.
Qualifications & Requirements
• Bachelor’s degree in Nursing or related field
• Basic Certification in Healthcare Quality
• At least 3 years’ relevant experience in hospital setting; Clinical or quality improvement
• Must have valid practicing licence
• Must be computer literate
Interested and qualified candidates in the above position are encouraged to forward their CVs and application letters on or before 18th August 2023.