Job Description
HR 2/09/2023 - Human Resource and Administration Officer
As a strategic people's operations architect, you will play a pivotal role in shaping the future of KMRC.
Purpose of the Job:
As a strategic people's operations architect, the holder plays a pivotal role in shaping the future of KMRC. The incumbent will support our HR team in re-imagining traditional HR practices and creating a workplace culture that attracts, retains and develop top talent. The objective is to build and execute innovative people strategies that align with KMRC goals and values.
Duties and Responsibilities:
The duties and responsibilities are as follows:
a. Strategic HR Planning
• Develop and implement a comprehensive and dynamic HR strategy aligned with the company's overall business strategy, long-term vision, goals and growth objectives.
• Provide strategic HR guidance and collaborate with senior leadership and line managers to drive organizational effectiveness, performance, and employee engagement.
• Ensure HR initiatives are in line with industry best practices and legal requirements.
b. Talent Acquisition and Management:
• Drive the development of creative ways in the talent acquisition process to attract, hire and retain top talent.
• Implement cutting-edge recruitment and on-boarding processes to enhance candidate and employer experience as well as optimise new hire assimilation.
• Develop and execute talent management and succession planning initiatives to identify high-potential employees and cultivate leadership pipelines.
c. Employee development:
• Design and implement a comprehensive learning and development program to enhance employee skills, knowledge, and continuous career growth opportunities.
• Explore emerging technologies like AI driven learning platforms and immersive training experience.
d. Diversity, Equity and Inclusion:
• Champion diversity, equity and inclusion initiatives throughout the Company.
• Develop innovative programs and metrics to ensure a diverse and inclusive workplace.
e. Employee wellness:
• Promote a culture of wellbeing by introducing innovative wellness programs, mental health support services and flexible work arrangements.
• Focus on holistic health of our employees.
f. Performance Management:
• Design and implement performance management systems that foster a culture of continuous improvement, feedback, and accountability.
• Establish a performance-driven culture that recognises and rewards high performers.
• Develop creative approaches to measure and improve employee engagement including employee feedback mechanisms, recognition programs and team building activities.
g. Change Management:
• Drive organizational change by facilitating smooth transitions during periods of growth, restructuring and natural changes using innovative change management strategies.
h. Legal compliance:
• Stay updated on labor laws and regulations and ensure the Companys HR practices remain compliant while seeking innovative ways to balance legal requirements with employee needs.
• Manage disciplinary issues in line with the provisions of the Employment Act and company policy and ensure fairness and transparency, thus minimizing instances of litigation.
i. Employee Relations and Engagement:
• Promote a positive and inclusive work environment where employees feel valued, respected, and empowered.
• Handle employee relations matters effectively and proactively to resolve conflicts and maintain a harmonious workplace.
• Design and execute employee engagement initiatives to foster a strong sense of belonging and loyalty among the workforce.
j. Compensation and Benefits:
• Oversee the design and administration of competitive compensation and benefits programs that attract and retain top talent.
• Ensure equity and fairness in the distribution of rewards across the organisation.
k. HR Analytics and Metrics:
• Establish and track HR metrics to measure the effectiveness of HR programs and initiatives.
• Utilise data-driven insights to identify areas for improvement and optimise HR practices.
l. Compliance and Ethics:
• Ensure HR policies, practices, and procedures comply with local labor laws and regulations.
• Promote a culture of ethics and integrity throughout the organisation.
m. Perform any other duties as may be assigned from time to time.
Knowledge and Skills Required:
The job holder must possess:
• Bachelors degree in human resource management or related fields.
• Be a holder of a diploma or post graduate qualification in Human Resource Management or equivalent qualification from a recognized institution.
• Be a member in good standing of the IHRM or its equivalent with a valid practicing license from IHRM.
• Certified Human Resource professional (CHRP-K) will be an added advantage.
• At least four (4) years progressive working experience in a HR and Administration function in a busy organization.
• Proven experience in HR management role with a track record of innovative HR initiatives.
• Exceptional communication and interpersonal skills.
• Strategic thinker with ability to turn ideas into actionable plans.
• Demonstrated ability to develop high performing HR teams.
• Passion for promoting diversity, equity, and inclusion.
• Ability to work under pressure and meet deadlines.
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals.
Notes:
Key Result Areas:
The job holder's accountability areas are outlined as follows:
• Improved customer satisfaction indices.
• Proper records and documentation concerning personnel related data.
• Submission of accurate, timely and relevant reports.
• Continuous process improvement of services through efficient working.
• Enforcement of relevant guidelines, rules and regulations.
• Ensure customer satisfaction for the consumers of the services offered by the department.
• Efficient execution of work processes as assigned.