Job Description
The Communications Authority of Kenya (CA) is the regulatory agency for the
ICT industry in Kenya with responsibilities in telecommunications, cyber security,
e-commerce, broadcasting, multimedia and postal/courier services. CA is also
responsible for managing the country’s numbering and frequency spectrum resources,
managing and administering the Universal Service Fund (USF) as well as safeguarding
the interests of users of ICT services.
The Authority seeks to recruit a highly competent, proactive and self- driven individual
to serve as Director, Human Resources and Administration.
The position is of paramount importance given the multifaceted nature of the
organization as a state-owned corporation. This role will be pivotal in ensuring that
CA’s human resources and administrative practices align with government policies and
priorities, promoting a culture of efficiency, compliance, and inclusivity while effectively
managing the Authority’s human resources and administrative processes.
JOB SUMMARY
The Director, Human Resources and Administration will be responsible for overseeing
and managing the human resources function with a particular focus on managing
stakeholder relationships with various government entities. This role is pivotal in shaping
the workplace culture, fostering collaboration, and ensuring the effective management
of CA’s workforce in alignment with government policies and procedures.
The successful candidate will serve as a strategic partner to the Director General and
the executive team, providing guidance and expertise in all HR functions. This position
requires a deep understanding of HR best practices, labour laws, and government
regulations and will be responsible for developing and implementing HR strategies,
policies, and programs that align with our organizational goals and objectives. The
candidate will also be a key driver of organizational change and fostering a positive
work culture.
The role is further charged with overseeing and managing the administrative functions of
the organization. This role will be pivotal in ensuring that CA’s administrative operations
run smoothly, resources are managed effectively, policies are implemented consistently,
and relationships with external stakeholders are well-managed. Ultimately, this position
contributes to CA’s mission of regulating and promoting the communications and
broadcasting sector in Kenya by supporting its internal people and administrative
functions.
KEY RESPONSIBILITIES
• Organizational Culture: Fostering a positive organizational culture that is aligned
with government values and objectives is critical for a state-owned corporation.
The Director, Human Resources and Administration will be tasked with shaping
CA’s culture to reflect government priorities, promote diversity and inclusion, and
facilitate smooth working relationships within the organization.
• Talent Management: Attracting and retaining top talent is essential for CA’s success,
and the Director will lead efforts to identify, recruit, and develop skilled professionals
who can support the Authority’s mission. Additionally, the role will include designing
and implementing HR policies and procedures that meet government guidelines.
• Stakeholder Engagement: In the context of a state-owned corporation, effective
communication and collaboration with government entities, such as the Public Service
Commission (PSC), the State Corporations Advisory Committee (SCAC), the Salaries
and Remuneration Committee (SRC), the Office of the Chief of Staff and Head of
Public Service, the Ministry of Public Service, and other ministries and state-owned
corporations, are essential. The Director, Human Resources and Administration will
serve as a key point of contact to manage and nurture these vital relationships,
ensuring alignment with government policies, procedures, and regulations.
• Administrative Excellence: Oversee the daily administrative functions of CA,
including facilities management, procurement, records management, and general
office administration. Ensure that administrative processes run efficiently, smoothly,
and are in compliance with regulatory and legal requirements.
• Resource Management: Manage CA’s physical and financial resources effectively,
including budgeting, procurement, and inventory control. Ensure transparency,
accountability, and adherence to relevant financial and procurement regulations.
• Compliance and Policy Implementation: As a government entity, CA must adhere
to specific regulations, guidelines, and legal frameworks, particularly in the realm of
human resources and public sector employment. The Director will be responsible for
ensuring that CA’s HR practices comply with the standards set by government bodies
and institutions. Translate CA’s policies and procedures into practical administrative
operations. Ensure that employees understand and adhere to administrative policies,
maintaining consistency and compliance with regulatory standards.
• Risk Management: Identify and mitigate administrative and operational risks to
prevent disruptions to CA’s activities. Develop and implement contingency plans for
business continuity.
The Communications Authority of Kenya is committed to diversity, equity, and inclusion
and welcomes candidates from all backgrounds to apply for this important leadership
role.
QUALIFICATIONS
1. Education:
• Relevant Bachelors Degree in Human Resource Management, Commerce, Social
sciences, Business Administration; or relevant Bachelor’s degree in Applied and
Physical Science, Humanities or Business-related field or equivalent qualification
from a recognized Institution.
• Relevant Masters Degree in Human Resource Management, Commerce, Social
sciences, Business Administration; or relevant Masters degree in Applied and
Physical Science, Humanities or Business-related field or equivalent qualification
from a recognized institution.
• Be proficient in computer applications;
• Fulfil the requirements of Chapter Six of the Constitution.
• Be a registered Member of the Institute of Human Resource Management and be
in good standing.
2. Experience:
• Minimum of 10 years of progressive HR leadership experience, preferably in a
government or public sector environment.
• Minimum of 5 years in a senior management/leadership position.
• Strong knowledge of public sector HR policies, procedures, and compliance
requirements.
• Proven experience in developing and implementing HR strategies, policies, and
programs.
• Extensive knowledge of HR best practices, labor laws, and government regulations.
• Familiarity with HR information systems and tools for data analysis and reporting.
3. Skills and Competencies:
• Excellent leadership, communication and interpersonal skills, with the ability to
build effective relationships and resolve conflicts.
• Strong leadership skills with the ability to influence and engage stakeholders at all
levels of the organization.
• Strong problem-solving and decision-making abilities. Demonstrated experience
in managing employee relations, conducting investigations, and resolving complex
HR issues.
• Financial acumen and the ability to manage resources effectively. Proven
experience in developing and implementing HR strategies, policies, and programs.
• Strategic thinker with the ability to drive organizational change and foster a
positive work culture.
• A commitment to diversity, equity, and inclusion.
4. Personal Attributes:
• Integrity and ethical conduct.
• Resilience, adaptability, and the ability to work under pressure.
• Results-oriented and committed to achieving CA’s mission