Job Description
FOOD & BEVERAGE MANAGER (JOB REF:NC/FBM/11/23)
Brief Background of the organization
Nairobi Club is a private members’ Club, owned by its Members. It was established in 1901 by Members who realized the need for a home environment in the heart of Nairobi. The Club is the second oldest and most popular establishment of its kind in Kenya.
We are situated at the fast-growing Upper Hill region north of the Central Business District – (CBD). It is an easy 5-minute drive from the City Centre to the heart of Kenya’s premier Club.
Job Purpose
We are seeking to recruit an F&B Manager who will be overseeing and managing all aspects of the food and beverage operations within the Club. This position is responsible for ensuring the highest level of member/guest satisfaction, operational efficiency, and profitability within the food and beverage department.
Key Responsibilities:
• Recruit, train, supervise, and motivate food and beverage staff, including waiters/waitresses, bartenders, and kitchen personnel.
• Create and update menus that cater to the club’s clientele and align with current culinary trends.
• Collaborate with chefs and kitchen staff to maintain high-quality food offerings
• Set performance standards, conduct regular performance evaluations, and provide feedback and coaching.
• Monitor inventory levels, order supplies, and control food and beverage costs.
• Implement cost-saving measures and minimize wastage to maintain profitability.
• Ensure excellent member service by maintaining high service standards and resolving member complains as they arise.
• Ensure adherence to health and safety regulations and maintain cleanliness and sanitation standards
• Conduct regular safety training for staff and enforce safety protocols
• Develop and manage budgets, monitor financial performance, and report on financial results to senior management
• Implement pricing strategies and promotions to maximize revenue
• Oversee the planning and execution of special events, banquets, and private parties
• Coordinate with event planners and members to ensure successful events
• Negotiate and maintain relationships with suppliers and vendors to secure favorable terms and quality products.
• Collaborate with the marketing team to promote food and beverage offerings, events, and special promotions.
• Participate in marketing initiatives to attract new club members and guests.
Key Skills
• Effective Leadership and team management skills.
• Strategic Planning, forecasting and budgeting skills.
• Commitment to professional development and staying abreast with the latest trends in the F&B industry.
• High levels of emotional intelligence to build trust and rapport with members and the team.
• A good cultural fit with a demonstration of shared values with the Club.
• Excellent Communication and interpersonal skills.
Qualifications and Experience:
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Diploma/Advanced Certificate in Hotel Management/F&B Service from a reputable
• Over Ten years’ experience in managing and mentoring a diverse team in the Food and Beverage department at a Club or hospitality establishment
• A track record of improving F&B operations through cost reductions, increased member satisfaction and improved profitability.
• High level of responsibility in reporting and compliance to the Board or Executive management.