Job Description
ABOUT THE ROLE
The Field Operations Department exists to support and improve the performance of the Kenya Field Program which is a 2,700-person Field Force, spread across 5 historic provinces. The Field Operations Department cultivates this workforce to independently deliver sustained food security within their community.
Our vision is to reach every farming community in Kenya by 2030. We believe technology will be essential to allowing us to achieve this vision by improving the quality and speed of our services to farmers. Reporting to the Regional Support Manager, as the Field Tech Associate, you will improve the efficiency and effectiveness of our Field Force through our next generation of apps and hardware, in close collaboration with our Tech Division and external partners.
RESPONSIBILITIES
• Work closely with portfolio leads to define and prioritize user requirements for our field-facing apps
• Translate our user requirements and timelines for our tech teams and external partners
• Manage relationships with our tech teams and external partners with the purpose of driving outcomes
• Manage a team of two to:
• Test and scale field-facing apps
• Conduct user testing of mockups and newly released features with farmers and field staff
• Troubleshoot issues that arise from newly-released features
• Manage Field tech tool inventory and distribution
• Improve the return on investment of our tech tools
• Manage a pipeline of improvements for our field-facing apps and hardware
CAREER GROWTH AND DEVELOPMENT
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
QUALIFICATIONS
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
• 2+ years of experience with technology product management, project management, or similar work experience.
• Experience communicating complex technical information to non-technical audiences.
• Experience with user design, prototyping, UI/UX mockups, or similar.
• The ability to set complex strategic direction.
• Language: English is required. Swahili is preferred.
CONTRACT LENGTH
This is a 2-year contract role
BENEFITS
Health insurance, housing, and comprehensive benefits
ELIGIBILITY
This role is only open to citizens or permanent residents of Kenya.
APPLICATION DEADLINE
2 January 2022
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
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