Job Description
ASSISTANT MANAGER, SALES AND MARKETING – GRADE ACFC 4
ACFC/01/2024/008
Terms of Service
Permanent & Pensionable
a) Job Specification
Duties and responsibilities at this level will entail:
Sales
• Coordinate the development of company sales and distribution strategies in liaison
• with the Sales and Marketing Manager;
• Coordinate the development and communication of sales targets;
• Spearhead maintenance of up to date sales system to facilitate selling such as sales
ledger; log books, dispatch stocks availability and sales reconciliations;
• Facilitate the preparation, maintenance and submission of monthly sales performance
against targets;
• Ensure one-to-one relationships with potential and existing customers;
• Take leads generated from the marketing and qualifying the level of potential;
• Maintain records on sales calls, opportunities, closed sales, and customers;
• Ensure compilation and review of company-wide sales reports on regular basis;
• Coordinate preparations and delivery of sales proposals;
• Ascertain the provision of after sales technical support;
• Liaise with internal departments such as Production, Finance, and Supply chain as
regards Sales Order Processing;
• Maintain customer satisfaction and product/service profitability through customer
communication, customer improvement activities, customer service; and Coordinate
internal and external product and service-related activities such as sales contracts,
customer requirements, product development, production, fulfilment and delivery,
accounting, and customer service.
Marketing
• Ensure awareness creation of company products and services in the marketplace;
• Coordinate preparation of appropriate messages and maximizing message effectiveness
through media selection and application;
• Coordinate promotional campaigns, trade shows and conferences;
• Conduct necessary market and customer research;
• Coordinate the publicity and promotion of ACFC products;
• Ensure creation and selection of content used in advertising, promoting, and on-line
materials;
• Domesticate and implement market research findings and use of lead and customer
databases;
• Coordinate activities between departments involved in designing, testing, producing,
• marketing, selling, delivering, and supporting a product or service over its life span;
• Maintain customer satisfaction and product/service profitability through customer
communication, customer improvement activities, customer service; and Coordinate
internal and external product and service-related activities such as sales contracts,
customer requirements, product development, production, fulfilment and delivery,
accounting, and customer service.
b) Person Specification
For appointment to this grade, an officer must have:
• Minimum eight (8) years’ work experience in a marketing field three of which should be
in supervisory level in public or private sector;
• Masters degree in any of the following disciplines: - Chemistry, Food Science and
Technology, Chemical Engineering, Commerce (Marketing option), Marketing or
equivalent qualification from a recognized institution.
• Bachelors degree in any of the following disciplines: - Chemistry, Food Science and
Technology, Chemical Engineering, Commerce (Marketing option), Marketing or
equivalent qualification from a recognized institution;
• Bachelors degree in any of the social sciences plus a Postgraduate Diploma in
Marketing;
• Management Course lasting not less than four (4) weeks from a recognized institution;
• Registration and membership to a relevant professional body;
• Proficiency in computer applications;
• Valid driving licence; and
• Fulfilled the requirements of Chapter Six (6) of the Constitution.
c) Key Competencies and Skills
• Strong analytical skills
• Strategic and innovative thinking
• Effective ccommunication skills
• Strong interpersonal skills
• Ability to mobilize resources
• Negotiation skills