Job Description
POSITION: PRINCIPAL CORPORATE COMMUNICATION OFFICER NBA GRADE 4- (1
POST)
Terms of Service: Permanent and Pensionable
Duties and Responsibilities:
The duties and responsibilities at this level entails:
i. Coordinate maintenance of data and documentation arising from media monitoring and
follow up on NBA media coverage and mentions;
ii. Implement Strategic communications plans and provide local market insight for the
authorities public-facing communications;
iii. Handle customer complains in conjunction with complaints committee, managing
incoming media requests and building relationships with industry journalists, creating and
executing media campaigns;
iv. Coordinate data analysis of feedback from clients;
v. Conduct search and routine stakeholder surveys and coordinate CRS activities;
vi. Coordinate Corporate Social Responsibility activities;
vii. Provide comprehensive communications support for major campaigns, as well as help
create and deliver long range plans to develop communications in the area of biosafety;
viii. Ensure that stakeholder’s database is updated;
ix. Organize ASK shows, participation and maintain show calendar of events.
x. Analytics- Using Analytics and other measurement tools to provide reports on metrics, and
continually find ways to improve on those metrics through testing and new initiatives;
xi. Responsible for scheduling media interviews; and
xii. Assist in developing media plans, distribute and follow up media releases, book interviews
and respond to media request.
Job Requirement:
For appointment to this grade a candidate must have: -
i. Eight (8) years in relevant work experience and at least three (3) years of experience in
supervisory role in a position in the Public Service or Private Sector;
ii. Master Degree in any of the following disciplines: Communications, Public Relation,
Journalism, Mass Communication or equivalent qualification from a recognized institution;
iii. Bachelor’s degree in any of the following disciplines: Communications, Public Relation,
Journalism, Mass Communication or equivalent qualification from a recognized institution;
iv. Management Course lasting not less than four (4) weeks from a recognized institution;
v. Membership in Chartered Institute of Public Relations, Public Relations Society of Kenya
or any other recognized professional body;
vi. Proficiency in computer application;
vii. Good communication skills;
viii. Demonstrated results in work performance; and
ix. Fulfilled the requirements of chapter six of the constitution.