Job Description
Job Title: Chief Manager, ICT & Smart City Solutions
Ref No: KoTDA/HR76/2024
Grade: 2
Terms of Service 5 Year Contract, Renewable once
Department IT & Smart City Solutions
Job Purpose The Chief Manager, IT & Smart City Solutions is responsible for overseeing,
developing and implementation of strategies, overseeing enforcement of
service management practices, coordinating general communication and
documentation, and overseeing the management of Kenya National Data
Centre and smart city solutions.
Reporting
Mechanism
The Chief Manager, ICT & Smart City Solutions reports to the Chief Executive
Officer
Duty Station Konza Technopolis
Job Specification Duties and Responsibilities
i. Oversees the design, development, implementation, and
operationalization of ICT and IoT smart solutions that ensure the
Technopolis leverages on technology in all its service offerings and
improve global smart city ranking.
ii. Leads development and implementation of strategies to steer the
realization of government digital superhighway and digital economy
agenda such as establishment of data center, digital labs, Digitization
of the Government services, promotion of software development and
BPO/ITES.
iii. Oversees the management and running of the Konza National Data
Center and smart city facilities to enable Konza carry out functions of a
smart city by reducing cost and improving offering efficiency in city
operation.
iv. Oversees formulation of relevant strategies for commercializing data
centre & smart city solutions which includes Data Center Customer
Onboarding Strategy, Data Center Business Models, Data Center
Operating Models, Big Data & Analytics Strategy, ICT & IoT Strategies,
Platform as a Service (PaaS) strategies, Software as a Service (SaaS)
strategies, Infrastructure as a Service (IaaS) strategies for Konza
Technopolis, enterprise architecture & integration.
v. Oversees research and implementation of modern technologies such as
blockchain, artificial intelligence, robotics, cloud computing, IoT to
improve quality of life of citizens and greater efficiency for better
public services.
vi. Oversees development and enforcement of relevant ICT/IoT processes,
procedures, policies in with best practice & international frameworks
such as ISO20000, COBIT, ITIL, ISO27001 Information Security, ISO
ISO22301 Business Continuity, Risk management etc that would ensure
prudent management of the Technopolis’ ICT resources.
vii. Oversee development and enforcement of service management
practices and processes based on IT Service Management (ITSM)
constructs and best practices to support the managing IT Infrastructure,
IT Operations and IT Enterprises and Smart City Solutions
viii. Oversees the development and implementation of the overall Konza
Smart City Masterplan, Smart city standards and certifications like ISO,
Smart city ranking, IEEE.
ix. Spearhead with relevant global private and government institutions to
promote both locally and internationally the opportunities for investment
in information and communications technology and such other industrial
activities of the Technopolis.
x. Oversees IT project management & technical governance/support in
execution of critical ICT & IoT Solution based projects based on original
requirements.
xi. Coordinates development, communication, and documentation of
functional description of the ICT, Smart City Facilities and Services
based on the user journeys for better management and
operationalization.
xii. Leads, coaches and mentors the team; creates an enabling environment
that promotes creativity, innovation and maximizes the potential of the
team
xiii. Oversees the development and implementation of relevant ICT/IoT
documentation such as manuals, procedures, installation guides,
instructions to ensure user satisfaction.
xiv. Oversees development & implementation of ICT/IoT change
management strategies, capacity building and knowledge transfer on
modern technologies.
xv. Oversees development and implementation of Enterprise Application
Architecture, Data Layer Model, Enterprise Architecture, IoT
Architecture, Network Architecture, IP Addressing and Configuration
required for the data center, smart city facilities/services & IoT Systems
to become fully operational.
Person Specification For appointment to this grade a candidate must have: -
i. At least Twelve (12) years relevant work experience, three (3) of
which should be in a Senior Management position;
ii. Master’s Degree in any of the following disciplines: - Information
Technology, Computer Science, Business IT, Software Engineering,
ICT Project Management, Computer Engineering or any other
relevant and equivalent qualification from a recognized Institution;
iii. Bachelor’s Degree in any of the following: Information Technology,
Computer Science, Business IT, Software Engineering, ICT Project
Management, Computer Engineering or their equivalent from a
recognized Institution;
iv. Professional Qualification to a relevant body;
v. Membership to a professional body and in good standing;
vi. Leadership Course from a recognized institution;
vii. Shown merit and ability as reflected in work performance and
results; and
viii. Proficiency in computer applications