Job Description
Position Summary
You will be responsible for planning, coordinating, and providing effective and efficient
administrative support to the BOARD, Chief Executive Officer (C.E.O) and Managers of the
Sacco. You will be crucial in supporting the Executive make the best use of their time and will be
relied on heavily to ensure that work is done without the need for constant or direct supervision.
Main Responsibilities
• Provide general administrative and secretarial support to the Chief Executive Officer
(C.E.O), plan appointments, manage daily activities, board meetings, conferences, and
other important events.
• Ensure the SACCO annual calendar of activities, C.E.O’s communication, planning
schedules, meetings, reports, speeches, presentations, and associated tasks are well
organized and optimized.
• Support in planning and organizing management meetings and ensure meetings are
efficiently coordinated.
• Provide administrative and secretarial services to BOARD and manage all communications
between the Sacco and directors.
• Provide fast and accurate information to directors’ queries and handle first level complaints
• Manage and prioritize workflows to ensure that management meeting reports, minutes,
correspondence and matters for attention are dealt with in a professional and timely
manner.
• Keep records of discussions, decisions, and action items.
• Develop and maintain a contact database for directors, clients, vendors, key stakeholders,
regulators and ensure that this is updated on a regular basis.
• Draft communication correspondence on behalf of the C.E.O as directed / guided.
• Arrange travel logistics for executives, including flights, transport, accommodation, and visa
arrangements in liaison with procurement department, scheduling meetings/visits on travel.
• Prepare and verify all Executive expenses and claims and forward to finance for payment.
• Receive and screen Executive telephone calls, enquiries, emails, and requests, redirecting
them timely as necessary.
• Handle confidential documents securely and ensure sensitive information remains
protected.
• Manage Directors records and filing.
• Responsible for enforcing relevant governance guidelines, rules, and regulation as
directed/ guided.
• Upload all board reports and board papers on e-board / share point.
• Participate in management of assigned ad hoc projects.
• Perform any other responsibility assigned from time to time.
Knowledge: Qualifications & Experience
• A minimum of bachelor’s degree in Secretarial Studies/Business Administration, Public
Relations, Communication, or its equivalent.
• A minimum of five (5) years’ experience as executive Assistant is desirable.
• Practical knowledge of using Microsoft word, Excel, outlook and ERP software.
Personal Attributes required for this role:
• Excellent interpersonal, communication, and problem-solving skills
• Exceptional time management and organizing skills
• Detailed oriented and able to work under pressure
• Ability to handle sensitive issues of a confidential nature with tact and professionalism.
• Demonstrate professional expertise in the relevant work area.
Key Relationships:
Direct Reports to this Role:
• None
Internal Contacts:
• All departments
• Directors
External Contacts:
• Service providers.
• vendors