Job Description
Overall Job Purpose
The Business Development Manager – Mortgage Business will be responsible for the pro-active acquisition and activation of mortgage loan business for the Bank.
Principle Accountabilities
• Sales emphasis will be mainly on individual customers with needs on their residential and commercial mortgage loans. Successful candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted mortgage segments.
• Identifying opportunities for new business development through following up on leads and conducting research on target clients
• New business generation by meeting potential clients to understand needs and providing relevant solutions
• Managing the sales process to close new business opportunities
• Building strong relationships with the existing portfolio of clients
• Meeting and exceeding weekly and monthly activity and revenue targets
• Engaging clients for their mortgage requests from internal stakeholders such as marketing campaigns, inbounds mortgage enquiries and also branch walk-in.
• End to end implementation of mortgage sales process from case processing right up to acceptance of loan offer.
-Able to perform off-office hours and weekend activities when required (Networking events, campaigns and road shows)
•Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
Minimum Qualifications, Knowledge and Experience
• Degree in Sales, Marketing, Business Administration or related field.
•Prior experience in a similar role and a strong track record of success in mortgage sales.
• 5+ years of sales experience in Retail banking sales and real estate sales
Key Competencies and Skills
•Effectively and excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
• Experience working with senior stakeholders to find win-win solutions.
• Highly goal oriented, assertive and a hands-on, problem solver.
• Possesses excellent communication and interpersonal skills.
• Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Excellent organizational and time management skills.