Job Description
JOB TITLE: HOSTEL OFFICER I – GRADE 11: KarU/ HR/HOS/2021
Basic Salary for this position is between Kshs. 87,080/= by Kshs. 3,404/= to Kshs.
124,524/=
The job is responsible to the Senior Hostel Officer and exists to ensuring proper
management of students’ halls of residence within the university to ensure convenient
and safe accommodation services for students.
a) Job Description
i) Prepare annual sectional procurement plans, in liaison with the Senior
Hostels Officer through needs assessment and subsequent resource matching
to ensure availability of resources in a timely and complete manner to
facilitate achievement of sectional mandate.
ii) Prepare sectional budget through needs assessment and subsequent resource
identification to ensure availability of financial resources.
iii) Prepare annual sectional work plan in conjunction with the Senior Hostels
Officer through needs assessment and subsequent human capital matching
to ensure sectional tasks are carried out in a timely and complete manner.
iv) Assign tasks to Assistant Hostels Officer in line with work plan to ensure that
all sectional tasks are carried out in a timely and complete manner.
v) Coordinate hostel staff performance appraisal through validation of integrity
of information provided by the relevant staff in the appraisal form to ensure
that they are performing at the optimal performance levels.
vi) Prepare reports using the available tools and as received in the office
including complaints, special requests from students for action by
management, dean of students, student counsellor and others as required to
ensure student issues are addressed in a timely and complete manner.
vii) Investigate incidences relating to students and their behavior within the halls
of residence from the information received so as to aid in resolving their
disputes according to university policy.
viii) Provide advice and guidance to prospective and current students on
accommodation options through assessment of private housing and making
referrals to students to ensure that all students are housed in safe and
conducive environment.
ix) Evaluate and analyze the resident student database in line with student
accommodation module so as to ensure that all records kept are up-to-date,
are accurately complete and any flaws or failings are quickly rectified with
reference to the established module requirements.
x) Undertake room capacity analysis within University managed hostels using
appropriate analytical tools so as to provide the management with necessary
performance data to aid in decision making.
xi) Update the accuracy of the accommodation part of the university website
through observation and inspections so as to advise on any updates required
or errors discovered.
xii) Respond to queries relating to accommodation through face-to-face dialogue,
telephone and email so ensure that concerns are addressed effectively.
xiii) Oversee maintenance of room utilities and fittings within the halls of
residence through liaising with estates department to ensure good working
conditions of the respective utilities.
xiv) Oversee the allocation and clearance of accommodation services to university
students in line with set accommodation policy to ensure that deserving
students are allocated rooms and subsequent clearance at the end of the
semester.
xv) Facilitate ISO concession in the section through monitoring of sectional
activities in line with ISO requirements to ensure compliance.
xvi) Supervise activities of students in the halls of residence by routine check-ups,
control of visitors and visiting hours using existing procedures to ensure
compliance with the university code of conduct in the halls of residence.
xvii) Implement emergency procedures by calling for ambulance during
emergency to transport students to the university hospital when required to
ensure students get medical assistance as fast as possible.
xviii)Carry out other duties and responsibilities as may be assigned by a senior
officer
b) Job Requirements for Appointment
i) Master’s degree in the relevant field or its approved equivalent from a
recognized institution.
ii) At least five (5) years relevant working experience. Applicants’ with
Bachelor’s degree and eleven (11) years’ experience may be considered.
iii) Knowledge of Information and Communication Technology.