Job Description
JOB SUMMARY
This Position exists to enforce set processes, safeguard the institution’s income both cash and credit as well as provide the “premier experience” which is embraced in the 3 Cs – compassion, care, competence.
CORE RESPONSIBILITIES
• Ensure all payments received are receipted and official receipt issued against the payment.
• Ensure all cash and cash equivalents are safely kept and handed over to the Chief Revenue Office promptly and accurately.
• Ensure approval of any petty cash payment after office hours.
• Verify type and extent of service coverage for insurance patients.
• Verify and submit all invoices by close of shift.
• Ensure Refund emails are promptly and correctly written as per given format.
• Check and verify patient data in the hospital information management system and bill the correct patient for the right services and collect the right amount of payment for the services.
• Obtain approvals from insurance companies for billing charges.
• Ensure any report required has been set within the timelines stipulated.
• Maintain safe custody of all passwords issued for use in the various hospital systems. Ensure patients are registered accurately following two patient identifiers PH number and patient full names.
• Ensure the pre-authorization are duly completed by the doctors and sent to insurances for approval within 24 hours.
• Compliance in all third-party billing systems.
• Understand all products and process flows in the hospital to give correct directions to patients.
• Assist other staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care.
MINIMUM REQUIREMENTS/ QUALIFICATIONS
• Certificate, Diploma and Degree in business related area
• ATD OR CPA and any account related course
• At least done internship or worked for a year, added advantage if worked in a hospital or healthcare facility
KEY JOB REQUIREMENTS
• Strong written and oral communication skills
• Strong computer skills
• Ability to work in a fast-paced and high demand environment
• Trustworthy
• Professional
• Team player
• Resourceful
• Respectful
• Polite