Job Description
ACCOUNT ASSISTANTS Ref No. FAA/02/2022
RESPONSIBILITY
CASHIERING.
1. Receipting all types of monies from clients i.e., in and outpatient walk-ins, and for any other services.
2. Banking the day’s collections with the treasury.
3. Billing all procedure done and items used
4. Finalizing invoices
5. Sending pre-authorizations to insurances for day case procedures
6. Explaining to patients their bill
7. Invoice booking for doctors
8. Producing reports e.g. un-finalized report, finalized report, outpatient un-finalize, amount spent per patient
ADMISSIONS
9. Filling in all the required documents i.e., admission papers, insurance Preauthorization, claim forms and NHIF forms where necessary.
10. Notifying insurance companies on admission of their clients through calling
11. sending through email and fax preauthorization to insurance companies.
12. Following letters of undertaking.
13. Writing deposit top up letters to self-paying patients/relatives.
14. Ensuring that all patients pay the required deposit at the time of admission for any arrangements they are authorized by the right authority.
15. Admitting the patients in the system with the correct date and type of accommodation.
16. Giving the patient any information they require knowing.
DISCHARGES
17. Confirming that all relevant documents are provided at the point of discharge i.e. letters of undertaking from the insurances and corporates, NHIF documents from the patient/relatives, discharge summaries from the care management and doctor’s invoices.
18. Finalizing all the patients’ bills effecting NHIF where applicable and also giving discounts.
19. Seeking for extension from the insurance companies and corporates where the bill exceeds the amount in the undertaking letter.
20. Ensuring that all self-paying patients clear the bills before they are discharged or the undertakings are done by the authorized staff.
21. Ensuring that all patients who are supposed to sign the bills before discharge do the same.
2.4 REGISTRATION:
22. Confirmation of mode of payment
23. Confirming validity for insurance or corporate patients
24. Opening of new file
25. Retrieving of old files
26. Activation of patients
27. Issuing of appointment cards
Any other duties assigned by the direct supervisor, senior accountant or senior management from time to time.
QUALIFICATION
CPA PART ONE
Proficiency in Microsoft office
One year of relevant experience in a hospital setup is an added advantage.