Job Description
The Position:
Card Business Unit is responsible for Business Development, roll-out and Sales of Card products that range from Pre-paid, Debit and Credit Cards including the implementation of usage strategies that generate revenues for the Bank.
The role holder will be responsible for the growth and support of the Issuing Card Business portfolio in line with Bank Card Business strategy
Key Responsibilities:
• Deliver reports (MI) consistently on card portfolio performance and trends and advise business
• Seek and implement new revenue streams and maintain updated issuing tariffs to ensure exhaustive collection of revenues
• Conduct monthly pro-active limit increase to credit card base
• Implement tactical plans to achieve increased usage of all cards at POS
• Ensure there are no unauthorised entries into the issuing books of account
• Manage Issuing related losses and write-offs
• Drive all issuing productivity projects that include, GL reconciliation, activity monitoring, system limit set ups and enhancements, authorization.
• Manage relationship with Internal Stakeholders including IT, Finance, Credit, Project Management team and Contact centre.
• Manage process changes, processes and procedures, Card policy development and implementation
• Manage the card Portfolio team and people development
• Gathering of market intelligence for improvement of existing product offering
• Develop key metrics and conduct ROI analysis as needed to ensure that value is obtained from the business.
• Drive all Card issuing projects to ensure timely implementation and shorten go-to-market duration
Job Requirements:
For the above position, the successful applicant should have the following:
• Bachelor’s degree preferably in Business from an institution recognized by CUE.
• Professional qualifications in Banking will be an added advantage
• Minimum of 6 years’ experience in a Card Issuing role
• 4 years’ experience in Card Operations with at least 2 years performing in Card Sales and Card Portfolio management covering product development responsibilities
• Must have 4 years’ experience in a Visa & Mastercard Operations role
• Strong competencies in financial analysis and report writing skills is essential
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Assertive, self-motivated with desire to succeed in a fast-paced environment.
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.
To be considered your application must be received by Friday, 25th February 2022
Qualified candidates with disability are encouraged to apply.
Only shortlisted candidates will be contacted
NB: In the event that you are successful in an interview, we will require that you provide us with the following documents:
• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable