Job Description
Job Title Centre Manager - Miritini
Grade NAC 4
Job Purpose
To provide overall leadership and direct the operations of the facility
Key Responsibilities/ Duties / Tasks
I. Managerial / Supervisory Responsibilities
a) Maintain professional guidelines by ensuring that all policies and procedures are followed;
b) Maintain clinical operations by initiating, coordinating, and enforcing programs and
operations;
c) Assure quality of care by developing and interpreting the Centre’s philosophies and
standards of care;
d) Enforce adherence to requirements and regulations relating to health care and Ministry of Health;
e) Managing staff at the center
f) Protect patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations
II. Operational Responsibilities / Tasks
a) Coordinate day to day operations at the center
b) Monitored daily operations and staff to ensure that they efficiently and effectively provided the needed services while staying within budgetary limits.
c) Coordinated program development with physicians and employees.
d) Directed program development while coordinating day to day operations with a focus on providing quality care.
e) Identify patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements;
f) Measure health outcomes against standards at the Centre and make adjustments to meet the set standards;
g) Maintain safe and clean working environment by designing and implementing procedures, rules, and regulations to govern the same;
h) Complete patient care requirements by scheduling and assigning staff and following up on work results;
i) Ensure patient confidentiality and protect operations of the Centre by monitoring confidential information processing;
j) Maintain documentation of patient care services by auditing patient and Centre records;
k) Ensure operation of medical and administrative equipment by verifying availability, and
ensuring they are serviced and repaired;
l) Maintain clinical supplies inventory by studying usage reports, identifying trends; anticipating
needed supplies, and raising requisitions for replenishment;
m) Prepare and submit quarterly reports to management on operations of the Centre; and
Job Dimensions:
I. Financial Responsibility
a) Responsible for prudent management, monitoring absorption and optimal utilization of
budget for the Centre’s operations;
b) Provides recommendation for approval of the Centre budgets
c) Develop internal and external frameworks for resource mobilization
II. Responsibility for Physical Assets
Ensure prudent management of all physical and corporate knowledge assets within the Centre
III. Decision Making / Job Influence
Prepare and operationalize work plans and undertake monitoring and evaluation of the programs in the Centre
IV. Working Conditions
a) Office setting compliant with OSHA
b) Cordial working relationship with the management
c) Enhanced working relationship with employees
d) Periodic national and international travels
e) Medical cover for self and family
f) Group Accident cover and life insurance
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
a) Bachelor’s Degree in Medicine/ Psychology/ Sociology or Public Health from a recognized institution;
b) Master’s degree in Clinical Psychology/Counselling Psychology or Public Health from a recognized institution will be an added advantage;
Professional Qualifications / Membership to professional bodies
a) Diploma in Addiction counselling /Specialized training in Addiction counselling from a
recognized institution
b) Certified Addiction Professional by GCCE/DAP/NADAAC or any other recognized accrediting body
c) Membership to a professional body e.g. ISSUP-K, CPAK, KCPA among others
d) Certificate in a Management Course from a recognized institution.
Previous relevant work experience required.
a) At least eight (8) years’ work experience in a similar field; three (3) years of which must be in middle level management;
b) Experience working in an accredited treatment and rehabilitation facility will be an added advantage.
Functional Skills, Behavioral Competencies/Attributes:
Functional Skills
• Knowledge of and ability to apply facility philosophy, principles and technology;
• Ability to demonstrate, and provide examples of, continuous personal development and
improvement in each of the essential functions listed in the section below;
• Familiarity with budgeting principles;
• Knowledge of basic human resource functions;
• Ability to build and lead cohesive, successful team(s);
• Excellent communication skills (verbal and written);
• Exemplary customer service skills; and
• Proficiency in Computer applications.
Behavioral Skills
• Demonstrate supervisory and professional competence in work performance.
• Leadership skills, Communication skills, Negotiation skills, Problem solving skills,
• Analytical skills and Supervisory skills,
• Counselling skills, Presentation,
• Team building, People skills,
• Mentoring and coaching skills,
• Proficiency in Computer applications; and
• Meet chapter six of the constitution on leadership and integrity