Job Description
Corporate Communication Manager, Grade KPC 3 - Job Ref: KPC/ADVT/06/2023
a) Job purpose
Responsible for the promotion of the Company’s Corporate identity and enhancement of its brand
image through communication and exposition of information by publicizing the Company’s
objectives, policies and activities and fostering good customer relations, research, surveys and
promotions.
b) Key Tasks
i. Formulating, developing and implementing Communication Policies and strategies.
ii. Developing and implementing KPC Public Relations strategy, taking into account the internal
and external changes in the market and ensure that these are aligned with Corporate Strategic
Plan and internal communications strategies.
iii. Developing operational plans and budgets for effective implementation of PR programmes.
iv. Providing strategic PR advice to management and commission communication strategies.
v. Recommending and implementing informational and promotional strategies (campaigns) for
Corporate and marketing purposes and design innovative PR and marketing promotional
materials.
vi. Responding to all queries in respect of KPC from general public, media, special interest groups
and other components of the firm’s stakeholder ecosystem. Ensure KPC leadership in
managing issues pertinent to the industry is upheld and maintained.
vii. Managing the KPC brand through the promotion of a positive corporate image for the
company;
viii. Managing and coordinating corporate activities and events.
ix. Implementing and managing Corporate programmes and monitor their impact;
x. Manage the website in liaison with the ICT department
xi. Carrying out of final editing, reviewing and providing support in design, production and
distribution of newsletters, annual reports, speeches, publications, website contents, reports
and outreach materials;
xii. Coordinating and implementing media management strategies and manage media stakeholders.
xiii. Managing complaints from various stakeholders and undertake customer service delivery
surveys;
xiv. Developing strategic communication campaigns targeted at employees to ensure
understanding of KPC’s mandate.
xv. Identifying potential issues and engage in proactive reputation management.
xvi. Reviewing and managing sponsorships and partnership projects in line with the KPC
communication policy.
xvii. Providing feedback mechanisms to stakeholders both locally and internationally
c) Job Specifications
i. Degree in Social Science, Communication or Journalism
ii. A postgraduate Diploma in Mass Communication if the first degree is not in Journalism or
iii. Communication
iv. Minimum of ten (10) years relevant experience five (5) of which must have been at Senior
Management level.
v. Registration/membership with relevant professional body where applicable e.g. PRSK, MSK.
vi. Leadership Course(s)lasting not less than two (2) weeks.
vii. Proficiency in computer applications.
viii. Fulfil the requirements of Chapter Six of the Constitution; and
ix. Demonstrated competence in work performance.
d) Key Skills and Competencies
i. Good network and experience with the media
ii. Strong leadership skills including effective interpersonal, communication, influencing and
negotiation skills.
iii. Proficiency in Microsoft Office suite, Desk top Publishing.
iv. Ability to maintain professional status and keep abreast of evolving trends in Corporate Affairs
through continued professional education.
v. Ability to deliver the Company’s articulated Mission, Vision and Policies.
vi. Excellent presentation skills
vii. Ability to observe diplomacy and etiquette.
viii. Ability to establish flexible teams to carry out tasks in an environment that promotes
continuous learning, creativity and innovation.
ix. Ability to empower staff through coaching and counseling by emphasizing accountability and
results oriented management.