Job Description
Background
Halisi Family Hospital is a private hospital located in Kitengela, Kajiado County. The 25-bed facility offers both 24hr Outpatient and Inpatient Healthcare Services. Our mission is to provide high quality healthcare that is client-centred, compassionate, comprehensive, easily accessible and provides good value for money and time. By doing this, we will give our patients, their families and our community peace of mind. We are looking for qualified, self-disciplined and dedicated individuals to fill the vacancy. Individuals whose desire to work in an environment where doing the right and ethical thing at the right time, in the right way for the benefit of the patient, is a priority.
Role Summary
Provide outstanding professional pharmaceutical services to all clients.
Duties and Responsibilities
• Receive prescriptions from Clinicians and dispense drugs to patients in a timely, safe and accurate manner.
• Ensure an outstanding client experience.
• Ensure efficient pharmacy service flow by managing turn-around time.
• Proactively address and follow up client concerns and provide timely feedback.
• Ensuring correct entry of data into the system and registers provided.
• Implementing quality assurance programs at the department.
• Ensure the pharmacy is well stocked with the required pharmaceuticals and non-pharmaceuticals and avoiding overstocking i.e. stock management.
• Lead, organize and plan performance of the pharmacy to provide efficient services at all times.
• Ensure high standards of hygiene, order and cleanliness are maintained at the pharmacy at all times.
• Organize and participate in departmental and interdepartmental meetings as required.
• Ensure smooth flow of information between the department and management.
• Preparation and timely submission of expected regular reports to the facility and department supervisors.
• Assist in the formulation, review and implementation of relevant policies and procedures.
• Participate in clinical audits.
Competencies Required
• Excellent clinical acumen.
• Excellent customer service skills.
• Effective communication skills – listening, oral and written.
• Good interpersonal skills and a team player.
• Empathetic to patients of all ages.
• Ability to work under pressure with minimum supervision.
• Highly organized with good time management skills.
• Problem solving, conflict resolution and crisis management skills.
• Analytical and decision making skills.
• Report writing and presentation skills.
• Desire for personal development, improvement and learning.
Requirements
• Diploma in Pharmaceutical Technology from a recognized institution.
• At least three (3) years relevant work experience in a busy pharmacy with experience in inventory control and management.
• Must be registered and licensed by the Kenya Pharmacy and Poisons Board.
• Valid Practicing License.
• Proficiency in MS Office Suite (Excel, Word and PowerPoint).
• Certificate of Good Conduct.