Job Description
For appointment to this grade, an officer must have:
(i) served for a minimum period of ten (10) years with three (3) years’ service in the grade of Principal Tourism, Research, Policy and Innovation Officer CSG ‘8 or in a comparable and relevant position in the wider public service;
(ii) a Bachelors degree in any of the following disciplines:- Tourism, Tourism Management, Tourism and Hospitality Management, Eco-tourism, Hotel and Institutional Management and Information Technology, Environmental Studies, Travel and Tour Operations Management, Travel and Tourism Management, Hotel and Hospitality Management, Sociology, Geography, Business Administration, Commerce (Marketing Option, Accounting Option), Economics, Statistics or International Relations, or equivalent and relevant qualifications from a university recognized in Kenya;
(iii) demonstrated professional competence in Tourism Management and gained managerial and administrative capability; and
(iv) a clear understanding of overall National goals, policies and development objectives and ability to translate them into Tourism Policies and Progammes.
Duties and Responsibilities:
(i) coordinating the development, review and implementation of National Tourism policies, standard, norms, regulations and guidelines;
(ii) mainstreaming Tourism Policy issues into the National Development Policies, Goals and Objectives;
(iii) monitoring and evaluation on the effectiveness of the implementation of the national tourism policies, plan, strategies and tourism act by the various actors;
(iv) facilitating development and implementation of service excellence standards in the tourism sector;
(v) facilitating the development of relevant human capital for the tourism sector;
(vi) supporting the development of an implementation framework and criteria for vetting expatriates working in the tourism sector;
(vii) facilitating development and monitoring the implementation of tourism standards for quality assurance;
(viii) coordinating development, populating and maintaining a tourism database and dynamic portal to harness information of all tourism establishments and industry actors;
(ix) initiating identification of tourism research areas in liaison with stakeholders;
(x) conducting research relevant to development and promotion of tourism; and
(xi) supporting the preparation and implementation of the department’s performance contracts and appraisal system for staff.