Job Description
Job description
RESPONSIBILITIES:
Overall responsibilities:
Under the general direction of the Head of Utilities, this position will be required to provide specialist design, configuration, implementation, and ongoing support of ICT and telecom infrastructure. The responsibilities also include building, maintaining, and updating cloud and on-premises infrastructure with an emphasis on security, data confidentiality, system integrity, availability, and reliability.
Specific responsibilities:
• Responsible for day-to-day monitoring, technical support, and planning of all aspects of the network infrastructure (LAN/WAN/Wireless network/VPNs) while ensuring ICT environment is secure.
• Track and repair fiber outages on GPON and active ethernet in coordination with the utility engineering teams.
• Preparing accurate network diagrams and documentation for design and planning network communication systems.
• Managing the various ERP modules, database structure and integration points with other applications such as billing systems, smart OLT, radius servers etc.
• Design, maintain and monitor Rendeavour ICT systems to ensure 100% uptime.
• Ensure compliance with company ICT policies and procedures.
• Undertake any other duties commensurate with the position as agreed with the Management.
REQUIREMENTS
Hard skills and experience:
• Bachelor’s degree in a computer science-related field.
• Industry certifications such as MTCNA, MTCRE, CCNA and CCNP) preferred.
• A minimum of 7 years’ experience in technology, 4 of which must be in fiber and ISP core network configurations.
• Expert knowledge of core routing and switching, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet.
• Working experience in cloud computing, infrastructure security and databases.