Relationship Officer-Education and Religious Institutions | CIC Group

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  • Experience Required:3 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Customer Service
  • Minimum Education: Degree
  • Job Location: Nairobi, Kenya
  • Posted on: September 29, 2023
  • Last Date: Not Specified

Job Description

PURPOSE:
To generate revenues and maintain relationship from the education and religious institutions sector.

PRIMARY RESPONSIBILITIES:
• Generating new business from sector;
• Servicing existing clients;
• Training new and existing clients on products;
• Attending to customers complaints;
• Preparations of quotations;
• Promoting CIC brand;
• Develop and maintain close working relationships with church-based intermediaries;
• Building and maintaining strategic relationships in the church sector and
• Ensuring proper coding of business to ensure proper capturing of church business.
• Building and maintaining strategic relationships in the education sector.

Academic and Professional Requirements
1. Bachelor’s degree in a related field
2. Computer literate in MS Office and other office applications
3. Certification in either of the following; ACII, AIIK or COP

Core Competencies
1. Customer Focus
2. Business Acumen
3. Driving Innovation
4. Driving Business Performance
5. Negotiation and Influence
6. Effective Communication

Leadership Competency
1. Planning and organizing
2. Accountability
3. Quality Decision Making
4. Building Partnerships
5. Continuous Learning
6. Emotional Intelligence
7. Conflict Management

Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)
· The role holder may be required to travel to distant branches or wherever the Company has any interest.
· Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.



Skills Required

Negotiation Skills
Effective Communication
Innovation
Customer Focus

Application Details


If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/career/ clearly indicating the position being applied for.

The application should reach us by close of business on 5th October 2023. Please note only short-listed candidates will be contacted. If you do not hear from us by 6th November 2023 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

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