Assistant Claims Analyst Job at CIC Group - Apply Now for General Business Role

CIC Group

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Experience Required:1 Year
Total Positions:1
Job Type: Full Time
Job Category: Finance
Minimum Education: Degree
Job Location: Nairobi, Kenya
Posted on: September 29, 2023
Last Date: October 5, 2023

Job Description

PURPOSE:
Responsible for effectively handling claims and settling them within stipulated timelines.

PRIMARY RESPONSIBILITIES:
• Register and analyse intimated claims and advise client on supporting claims documents;
• Appoint service providers where applicable;
• Analyse adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
• Process fully documented claims and referring any suspicious claims to the supervisor;
• Initiate third party recoveries (written demand letters);
• Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
• Process all service providers invoices and payment within the set standards;
• Issue discharge vouchers for all fully documented claims;
• Attend to customer queries and complaints promptly and professionally;
• Follow up on claims payments

Skills Required

Conflict Management
Emotional Intelligence
Decision Making Skills
Organization and Planning
Effective Communication
Negotiation Skills
Creative and Innovative
Customer Focus