Job Description
Job Title: Loan Recovery Officer
Job Grade: B-4
Department/Unit: Credit
Number of Vacancies: 1
Introduction;
Umoja Wendani Sacco is a Regulated NDTS Society, mandated to mobilize funds & offer
affordable credit to her members. UWS is seeking a results oriented, self-driven
individual with high integrity to fill the position of Debt Recovery Officer. The suitable
candidate shall be employed on permanent and pensionable terms of service within
Nairobi.
Role Summary
To identify, evaluate and monitor the non-performing loan accounts and implement a
recovery action plan to achieve timely and maximum recovery at a minimal cost and
appropriate turn-around time.
Key Responsibilities
• Monitor allocated portfolio of delinquent loans facilities to determine reasons
for delinquency by application of sound credit judgment, collections strategy
and process within pre-determined broad policy guidelines and regulation to
minimize credit losses;
• Maintain a loans ageing analysis, schedule, and follow up with the defaulters on
recoverability of outstanding loan balance;
• Prepare approval requests to management for negotiated settlements and
follow up until account is fully settled and the balance paid off;
• Ensure compliance to UWS Credit Policy and Procedures regarding management
of debt recovery process;
• Maintain and prepare monthly collections reports, updates and status;
• Maintain a consistent reduction of non-performing debts through recoveries
and viable restructuring options;
• Undertake regular and frequent calls, site visits, and follow-ups with the debtors
to implement remedial strategies and action plans for loan recovery;
• Initiate demand and reminder letters to all defaulting customers and review all
credit files for proper documentation and monitoring;
• Ensure effective compliance standards are consistently met with both internal
and external regulatory requirements by working closely with the head of credit
department
• In liaison with the Senior Credit Officer to develop and continuously review
credit policies and procedures ensuring their compliance.
• Listing of disbursed loans with Credit Reference bureau (CRB)
• Work closely with the UWS debt collectors.
• Any other lawful duties as may be assigned from time to time.
Required Qualifications and working experience:
• Bachelor’s Degree in Accounting, Economics, Finance or related field
• 2 years’ relevant work experience
• CPA Part II or relevant professional certification
• Diploma in co-operative management is an added advantage
Skills and Competencies:
• Strong analytical skills
• Proficient in Microsoft applications
• Strong interpersonal skills
• Team Player
• Excellent multi-tasking abilities