Job Description
Current Job Title : Restaurant Hostess
Reports to : Food and Beverage Supervisors and Outlets Manager
Department : F&B Service
Location : Glee Hotel Nairobi
Required: Immediately
Job Summary
Receives, Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and
dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs
opening and closing duties, as needed.
Key Requirements:
• Previous work experience as a Host/Hostess or Waiter/Waitress.
• Clear Understanding of restaurant etiquette.
• Knowledgeable in health and safety regulations.
• Good command and experience in managing reservations.
• Ability to Demonstrate customer-service skills and team player
• Smart communication skills (via phone and in-person)
Minimum Qualifications
Minimum education:
•Diploma / Certificate in Food and Beverage Sales and services
Job Overview
Minimum experience:
• Computer literate in Microsoft Window applications and or relevant computer applications
required.
• Working knowledge of hotel system micros and Material Control.
Language skills: Very good command of written and spoken English, an active listener with high
emotional intelligence and Body Language
Required certificates: Relevant F&B Certificate from a recognized institution or Equivalent