Job Description
PURPOSE:
To evaluate, price and prescribe the terms to apply on risk proposals so as to deliver the desired loss ratio and profitability. To key in the underwriting information into the system and generate debits, endorsements and Policy documents.
PRIMARY RESPONSIBILITIES:
• Accept or reject risk in line with the set underwriting guidelines
• Prepare and process policy documents
• Process renewals, endorsements and follow up on valuations
• Reconciliation of underwriting issues
• Process renewal notices follow up on lapses and valuations
• Respond to customer and intermediaries’ enquiries
• Raise refund cheques, commissions for customers and service providers
• Prepare and dispatch debit/ credit notes, member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes
• Process and dispatch membership cards to clients and intermediaries and Cancellation of policies due to non-payment of premiums.
• Claims registration, Appointment of Assessors and Processing of Towing and Windscreen claim refunds