Job Description
Job Title: Human Resource Assistant
Grade: EPZA 9
Ministry /Corporation: Export Processing Zones Authority
Directorate: Finance, Human Resource and Administration
Department: Human Resource and Administration
Division: N/A
Section / Unit: Human Resource
Location / Work station: EPZA Headquarters
Reporting Relationships
Reports to: Senior Human Resource Officer
Direct reports: N/A
Job Purpose
The job holder is responsible for providing administrative HR support
Key Responsibilities / Duties / Tasks
I. Managerial / Supervisory Responsibilities
N/A
II. Operational Responsibilities / Tasks
a) Assist on providing customer service both in person and on telephone to employees.
b) Answer queries from employees and the other stakeholders regarding HR Issues, rules and
regulations relating to HR Management; respond to employment verification requests, salary and
benefits.
c) Assist in composing and prepare letters, memos and other correspondence related to assigned tasks
and activities
d) Process payroll, answer payroll questions and facilitate resolutions to any payroll errors.
e) Prepare a variety of reports including technical reports and status reports pertaining to HR activities
f) Plan and coordinate recruitment and examinations; prepare job advertisements, notify candidates of
the application/ employment status,
g) Coordinate on boarding process with other departments and conduct initial new employee
orientation for purposes of ensuring completion of payroll and benefits documentation
h) Maintain updated staff records Process leave and leave allowance
i) Assist in processing newly appointed employees documents.
Job Dimensions:
I. Financial Responsibility:
N/A
II. Responsibility for Physical Assets
Responsible for physical assets assigned by the institution
III. Decision Making:
Make decisions using standard operating procedures
IV. Working conditions:
Work predominantly within the office
Work under steady pressure with frequent interruptions and high degree of public contact
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
Diploma in any of the following disciplines: - Human Resource Management/Development or
equivalent qualification from a recognized institution OR
Certificate in Human Resource Management/ or equivalent qualification from a recognized institution
with 6 years relevant experience in the Public Service or reputable organization
Professional Qualifications / Membership to professional bodies
Certificate in computer proficiency from a recognized institution; and
Meets the provision of chapter six of the Constitution
Previous relevant work experience required.
No relevant work experience for Diploma holders.
Functional Skills: Behavioral Competencies/Attributes:
Knowledge of labor laws
Analytical skills
Numeracy skills
Attention to detail
Organized and accurate
Dependable and able to respond to
management direction
Employee relations
Communication skills
Multi-tasking
Interpersonal skills
Excellent Microsoft office skills