Job Description
Advert no. 2024 – 6
1.1 JOB TITLE: Security & Investigations
Manager
DEPARTMENT: Legal & Company
Secretary
SECTION: Security & Investigation
1.2 REPORTS TO:
Legal & Company Secretary
1.3 SUPERVISES:
• Security & Investigation Officer
• Contracted security Services
2.0 PURPOSE OF THE JOB
To provide efficient and effective pro-active and reactive security services and measures for
the Society and its assets.
3.0 KEY RESPONSIBILITIES/ACCOUNTABILITIES
Fraud Detection, Investigation and Prevention.
Undertake periodic fraud risk assessments together with the Risk and Compliance
Manager.
Develop, review and implement the Society’s fraud policy.
Record all fraud cases reported.
Investigate all reported and / or suspected fraud and misdemeanor cases.
Implement fraud prevention / detection processes and systems.
Record and report fraud detection and prevention rates verses actual frauds
committed.
Report fraud losses and recovery periodically.
Review all new products for fraud risk.
Conduct on going reviews of control processes to ensure limited fraud
occurrences.
Refer detected fraud cases for investigation, manage recoveries and provide root
cause analysis back to the business with remedial recommendations.
Security Management
• Conduct security audits of all Society buildings, operations and processes,
whether owned or hired, to determine the level of security risks and advise on
the adequacy or otherwise and the appropriated action/measure to be instituted.
• Manage the overall day-to-day supervision of the contracted security staff to
ensure efficient and effective provision of services.
• Maintain constant contact with the security agents, experts and service providers
for the intelligence information on security matters of the Society.
• Develop, review and implement Society’s Security Policy and ensure compliance.
• Detect security infringements and ensure all security loopholes are closed.
Asset Inspections.
Quarterly routine security inspections of head office, all FOSAs.
Random security inspections to ensure compliance.
Training.
Organize fraud induction and fraud awareness training for employees in line with
the Fraud Policy.
Training of all staff on relevant security matters.
Provide periodic security awareness training for all tenants.
Security Advice.
Provide on-going security advice to management, staff, tenants, landlords and
other business partners.
Advise the management on the appropriate security procedures, controls,
technologies and infrastructure to be acquired to enhance the security of the
Society.
Customer Service.
• Ensure that all members with fraud issues or concerns are accorded excellent
customer service with all reported fraud cases investigated to completion and
closed.
• Ensure that internal and external customers are accorded excellent customer
service that is responsive and meet their needs and expectations by both the
internal and the contracted security teams.
Compliance, Corporate Governance and Control.
• Ensure compliance with the security policies and guidelines of the Society
• Liaise with external service providers to ensure that security standards are
compliant with existing regulatory instruments and standards.
• Ensure compliance with the statutory security reports and returns.
Leadership.
• Lead the Security section team members to deliver all planned and agreed section
and individual performance targets to ensure that the section is efficient and value
adding to the Society.
• Coordinate and supervise the day to day running of the section to ensure effective
and efficient security service delivery.
• Advise the Head of Operations on the security policies and on how best to
implement them to meet the security needs of the Society.
• Lead the Society’s HODs to combat fraud on an on-going basis.
4.0 COMPETENCIES
4.1 Academic Qualification and professional Experience
A minimum of a BA degree in Criminology or Forensic Science or a related
discipline/study.
Professional certification in CFAP (Certified Forensic Accounting Professional); CISA
(Certified Information Systems Auditor); CFE (Certified Fraud Examiner),CIA (Certified
Internal Auditor) or related field.
4.4 Technical Skills, General Skills & Personal Attributes
Technical Skills
▪ Must have worked within the investigation department of a financial institution, a
civilian security-related organization in a managerial investigative capacity for not less
than 5 years or in the National security intelligence Services for at least 5 years at a
senior level.
General Skills:
Computer literate.
Investigation techniques.
Fraud detection and prevention systems.
Risk control framework
Detailed knowledge of people policies and procedures.
Constitution of Kenya
Kenyan Criminal Laws.
Police Act.
Law of Evidence Act.
Intelligence gathering techniques.