Job Description
• Education:Diploma
• Job Type:Permanent.
• Location:Nairobi, Kenya.
• Career Level:Entry Level.
• Salary:Monthly Gross Salary: Ksh. 35,000 /= (Approx. 350 USD) depending on individual skills and experience.
• Deadline:23rd November 2021.
Our client, a well-established mid-sized company is seeking to recruit 4 candidates for the position of an Officer – Share Registry Division who will be responsible for handling client queries, processing shareholders’ outstanding dividends, immobilization, and transmission documents. The Ideal Candidates Must have at least 1-year experience in Front Office or Admin operations.
Key Responsibilities:
• To communicate courteously with customers by telephone, e-mail, letter and face-to-face.
• Receiving and advising shareholders who walk into the banking hall for enquiries.
• Receiving shareholders’ documents for cheque and static details change.
• Verification of broker documents and all other applications by shareholders.
• Dealing with shareholders’ correspondence.
• Receiving payments for Certificate indemnities.
• Investigate and solve shareholders’ problems regarding their shareholding.
• To respond to shareholders, query through email, letters, or phone call.
• To process shareholders’ outstanding dividends through Mpesa, RTGS, SWIFT and cheques.
• To process immobilization documents and transmission documents received from the broker.
Qualifications:
• Must have a diploma in business or related area.
• Minimum C+ in English and Mathematics in KCSE.
• Must be computer literate and proficient in Word, Excel, and Outlook processing tools.
• Minimum of one year of working experience in a similar/related position.
• Ability to work well alone or as part of a team.
• Oral and written proficiency in English and Kiswahili.
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