Job Description
• Education: Bachelor’s.
• Job Type:Permanent.
• Location:Nairobi, Kenya.
• Career Level: Junior Level.
• Salary Monthly Gross Salary: Ksh. 25,000/=(Approx. 250 USD) depending on individual skills and experience.
• Deadline: 14th November 2021.
Our client in the retail sector is looking for a Customer Experience & Sales Assistant. The ideal candidate will be responsible for developing a wide range of marketing strategies, techniques and concepts and think creatively, devising new ways of communicating with established and potential customers. He/She Must have a minimum of 2 years relevant experience in a similar position.
Key Responsibilities:
• Increase the client base and build excellent client relations with all clients.
• Build and document a client profile database with daily, weekly annual and seasonal analysis done.
• Liaise with all clients encouraging their long-term involvement through good client account management, and ensuring excellent client relations.
• Ensure that clients receive their orders on time and within the set company timelines.
• Ensure the shop presentation and display is done creatively to increase customer attraction and visibility.
• Develop new products in line with market trends, changing tastes and preferences for customers.
• Keep abreast with competitor products and services.
• Manage and take responsibility of the existing clients, expand the client base and build excellent client relations.
• Plan and co-ordinate, liaising with designers and printers, and deliver marketing and promotional material to deadlines.
• Based on the overall budget, prepare and manage the marketing plans and budgets on a monthly basis.
• Increase sales and profitability.
• Foster innovation and creativity.
• Be professional- externally and internally in line the company’s core values.
• Provide outstanding service.
• Product information and knowledge.
• Monitoring stock.
Qualifications:
• Must have a Bachelor’s degree or Diploma.
• Minimum of 2 years of experience working in a similar role preferred.
• Must be able to work with Sales Targets.
• Must have knowledge of current trends in the flower export, flower retail, gifting and event management business in Kenya is an added advantage.
• Extensive experience in all aspects of developing and maintaining marketing strategies to meet organizational objective.
• Must be able to communicate exceptionally well in English; both written and spoken
• Must have a passion for the brand genuine and self-evident.
• Must have good time management and organizational skills.
• Ability to work under minimal to no supervision.
• Confident and resilient.
Apply for this Job.