Job Description
JOB TITLE: HOUSEKEEPER – KCAA SCALE 8
REF: EASA/ADM/12/21
Department: Administration
Reports To: Assistant Registrar, Administration
Job Purpose:To ensure timely provision of hostel facilities to the EASA
hostel users
Scope of work / duties / responsibilities
-Overseeing daily operations of the Hostel in keeping with the EASA’s business
strategy to ensure that the school maximizes profits from the hostel.
-Ensuring that the hostel facilities are clean, well maintained and attractive to
clients;
-Assisting with general conference preparation, which includes preparation of
rooms, inspecting residence halls, preparation of information packets and
inventory conference supplies and keys;
-Liaising with relevant departments such as procurement, ICT for provision of
services to the hostel clients;
-Performing daily customer service operations such as handling guest check-in
and check-out, explaining procedures, giving directions, and reporting specific
needs/concerns of guests;
- Maintaining proper records of the hostel clients in line with the best industry
practices;
-Monitoring the client experience, obtaining feedback and taking corrective
action
-Coordinating water production and laundry services.
-Performing any other duties as may be assigned by the Assistant Registrar,
Administration.
Qualifications
-A bachelor’s degree in Hospitality Management or equivalent qualifications
from a recognized institution.
-Training in supervisory skills.
-Valid certificate of Health for food handlers
-Certificate in food safety/HACCP from a recognized institution.
-A member of Hostel Professionals Kenya (AHPK) or related professional
bodies.
Experience
-At least four (4) years working experience in hospitality services, two (2) of
which must be at a supervisory level in housekeeping.
Knowledge and skills
-People and self-management skills
-Be helpful, friendly, and willing to assist conference guests in any way
possible.
-Supervisory skills
-Good organizational and report writing skills.
-Good interpersonal and communication skills.
-Proficiency in computer operations.
Interested candidates are required to submit their application letters
quoting the job reference no. on the envelope and application letter,
attaching copies of certificates, testimonials and a detailed CV with full
contact details of three professional referees to the address below. The
applications should be received not later than 9th November 2021.
The Kenya Civil Aviation Authority is an equal opportunity employer.
Female candidates and persons with disabilities (PWDs) are encouraged
to apply. Note, persons with disabilities are required to attach a copy of
valid NCPWD membership card.
The Director General
Kenya Civil Aviation Authority
Aviation House - JKIA
P. O. Box 30163 – 00100
NAIROBI
Only shortlisted Candidates will be contacted.