Job Description
We are looking for Hard Facility Manager to join our dynamic team. He/she will be responsible for the security, maintenance, and services of work facilities to ensure that they meet the needs of the clients.
RESPONSIBILITIES INCLUDE:
• Research and development to offer new and competitive solutions to client’s needs.
• Conducting site surveys, providing solutions, followed by BOM proposals and quotations.
• Quality assurance of On-Site installations for integrated security systems to ensure they meet the design requirements.
• Client training and support and leading preventive and corrective maintenance.
• Offer on-phone user support on lighter issues such as trouble shooting and contractor liaison for reported faults.
• Maintaining up to date preventive maintenance plans for various facilities/sites. Coordinating with respective vendors for PM to be carried out on schedule. Logging any arising issues from PM exercises in a tracker and following up to closure.
• Coordinating EMI exercises for various sites/facilities as per statutory requirements or as needed. Analyzing the reports and logging any identified issues. Following up all to closure.
• Attending to all HD logged calls in a timely manner. Targeting 100% closure within SLA.
• Attending to facilities (UPSes, HVAC, Gensets, Inverters, Lifts, electric fences, fire suppression systems etc.)
• Ensuring quality supply of maintenance services as contracted and within contractual schedule including maintenance services on UPSes, Air cons, Generators, Lifts, etc. Keeping a schedule detailing service type, vendor and timelines.
• Attending to all electro-mechanical facilities support for data centers and critical sites including contract-based routine maintenance services, new installations and engineering resilience.
• Attending to service first logged calls. Monitoring and keeping the system up to date with latest updates.
• Maintaining liaison with IT on any arising issues related to data centers and critical sites and their associated environments. Observing the set data center access protocols at all time.
• Conducting site visits to take details of proposed works to help in preparation of scope of works and working drawings.
• Analyzing tenders received through consultants/ procurement and recommend approval/award of works to the most competitive contractor.
• Keeping clients posted on with updates on progress for queries raised.
• Conducting regular user and site visits for assessment of ongoing works to ensure quality and integrity of electro-mechanical installations.
• Proactively advising the business on power interruptions, planned maintenance and service on equipment to ensure business continuity with little or no interruption to operations.
• Holding and managing a live record of inventory of facilities. Mainly generators, ACs, UPSes and inverters.
• Provision of proper contractors/ consultants details to ensure proper identification before access is given.
• Maintaining up to date PM schedule for all critical sites.
• Managing risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
• Delivering Green Audits/RCSAs and ensuring timely closure of all issues raised
QUALIFICATIONS
• Bachelor’s Degree in Engineering
• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
• Experience in preparation of technical/assessment reports
• Experience in Tender opening, analyzing and preparation of reports
• Electromechanical Engineering
• Clear understanding of premises design guidelines, security requirements and operational standards.
• Knowledge of procurement and sourcing of reliable service providers.
• In-depth understanding of Health and Safety regulations.
• Clear understanding of tendering procedures.
• Ability to interpret drawings and contract documents