Job Description
Ref: IPOA/HR/08/2023:
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
• A Bachelor’s degree in any of the following discipline: Law, Criminology, Dispute
• Resolution, Psychology Human Rights, Social Sciences, Military or Police degree or equivalent qualifications from a recognized institution;
Professional Qualifications / Membership to professional bodies
• Registered with a relevant Professional Body where applicable;
• Certificate in computer application skills;
Previous relevant work experience required.
• Served for a minimum period of three (3) years in the Grade of Complaints Management Officer I for a period of 6 years in complaints services in the Public Service or the Private Sector