Job Description
HEALTH CARE QUALITY OFFICER, JOB GROUP KNH9 (BSc in Nursing or
any health/ Social Science degree), (3 POSTS) KNH7 (MBChB) (2POSTS)
Job purpose
An officer at this level will be responsible to the Senior Principal, Health Care Quality
Officer in provision of Quality Health care services in the Hospital.
Duties and Responsibilities
a) Provide inputs for the update and policies and procedures for the Department;
b) Participate in meetings related to Health Care quality at the ward/ department
level;
c) Respond to customer complains;
d) Respond to Health Care quality assignments in line with the Healthcare Quality
divisional workplans;
e) Implementing patient safety assignments in line with the approved Patient safety
work plan;
f) Implementing compliance to the relevant policies related to the mandate/ Health
Care Quality work instructions;
g) Assist in orientation training and in-service training to explain policies and work
instructions related to Health Care Quality;
h) Participate in research activities and clinical audits;
i) Participate in Hospital Committees related to Health Care Quality;
j) Sustain effective relationships with other departments to promote improvement
of patient care;
k) Giving feedback that informs opportunities of improvement as far as quality care
is concerned;
l) Participating in ensuring adherence to the standards and procedures.
Qualification and Experience
a) Bachelors’ degree in Medicine and Surgery (MBChB) or equivalent qualification
from a recognised institution.
b) Bachelor’s Degree in Nursing or any other health/ social science degree or from
a recognized institution;
c) Certificate of Registration with a relevant professional body where applicable;
d) Valid practicing license from a relevant professional body where applicable;
e) A minimum of at least three (3) years’ work experience