Job Description
Job Title: Rafiki Microfinance Bank
Hiring Organization: Rafiki Microfinance
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Microfinance
Job Type: Full Time
Salary: KES
Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.
Job Description
• Resolve IT system user queries and problems within the TAT.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining Banks and its affiliate IT systems.
• Troubleshooting system hardware or software faults.
• Providing support, including procedural documentation and relevant reports.
• Creation of new users’ accounts and profile.
• Working with third parties to achieve IT related tasks.
• Perform preventive maintenance duties on IT system.
• Perform EOD, EOM, EOY procedures.
• Any other official duty that may be assigned from time to time.
Key Competencies, Skills, Qualifications And Experience
• Diploma in IT related field.
• 1-2 years’ working experience.
• Integrity.
• Interpersonal skills.
• Demonstrable trouble shooting skills.
• Confidentiality