Job Description
Job Title Principal Officer, Corporate Communications
Grade RL 4
Corporation/Organisation Salaries and Remuneration Commission
Directorate N/A
Department Corporate Communications
Division N/A
Section / Unit N/A
Location / Work Station Nairobi (Head Office)
Reporting Relationships
Reports to Head of Corporate Communications
Direct Reports Corporate Communications Officer
Indirect Reports N/A
Job Purpose
Responsible for implementing the corporate image and stakeholder management policies and
strategies to enhance the Commission’s brand.
Key Responsibilities/ Duties / Tasks
I. Managerial / Supervisory Responsibilities
a) Provide input into the departmental work plan and compile budget estimates to inform the
departmental planning process;
b) Support in the management of media relations to build a positive SRC image;
c) Organise and coordinate the Commission events, including press conferences and media
briefings;
d) Facilitate access to information and data when required by the public;
e) Manage review of media and social media for news and information relating to SRC’s
mandate;
f) Assist in monitoring the impact of the communications strategy, communications policy,
stakeholder management and mapping strategy, stakeholder management policy, and
propose reviews where appropriate;
g) Design
Mishahara quarterly newsletter, e-Connect weekly bulletin, publications and reports,
information, education and communication materials, promotional materials, and graphics
for social media and website, among others;
h) Ensure approved graphic designs fit within printer-ready resolutions and specifications, and
liaise with external printers, as necessary.
i) Lead the development and performance management of staff that report to the position
for the achievement of both individual and departmental goals;
j) Carry out training needs assessment and propose training programmes for departmental
staff that report to the position;
k) Identify and evaluate communication risks and implications of all of the departmental
activities;
l) Supervise and evaluate the performance of staff that report to the position; and
m) Mentor and coach staff that report to the position, in liaison with the Head of Corporate
Communications.
II. Operational Responsibilities / Tasks
a) Implement policies, procedures and manuals to ensure improved efficiency and
effectiveness of service delivery;
b) Draft content for print and electronic media to ensure clear communication to stakeholders;
c) Review and update the Commission’s website, intranet and social media platforms ensuring
that the content is factual and timely;
d) Provide requisite information to ensure accurate and timely responses to media and other
key stakeholders.
e) Respond to media queries for the Commission to ensure responses are timely and factual,
in liaison with the Head of Corporate Communications;
f) Prepare content for information, education and communication materials and other
promotional materials;
g) Implement the corporate social responsibility (CSR) strategy and programmes;
h) Draft opinion editorials for publication in line with Commission’s mandate.
i) Draft press releases and briefs on SRC’s programmes and activities;
j) Draft speeches and statements for the Chairperson and CEO;
k) Review audio-visual productions, documentaries, radio productions, as well as other printed
materials;
l) Identify public relations issues as they emerge and propose remedial action;
m) Provide secretarial services to the Commission’s Corporate Image and Stakeholder
Management Committee, as may be assigned by the Head of Corporate Communications;
n) Develop individual work plan, monitor own performance and seek support to ensure
delivery of agreed targets; and
o) Prepare and submit departmental monthly, quarterly and annual reports to Head of
Corporate Communications.
Job Dimensions:
I. Financial Responsibility
Provide input to the department budget and procurement plan.
II. Responsibility for Physical Assets
a) Computer
b) Office equipment and furniture
c) Camera
d) Banners
III. Decision Making / Job Influence
a) Managerial
b) Analytical
c) Operational
IV. Working Conditions
Office setting with occasional travel out of office.
Job Competencies (Knowledge, Experience and Attributes / Skills)
Academic qualifications
a) Bachelor’s degree in Mass Communication, Journalism or any Bachelor’s degree with a Post
Graduate Diploma in Mass Communication or Journalism from a recognised university.
b) Master’s degree from a recognised university shall be an added advantage.
Professional Qualifications / Membership to professional bodies
Member of Public Relations Society of Kenya in good standing.
Previous relevant work experience required
Eight (8) years of relevant work experience, with at least 4 years in a comparable position in a
reputable organisation.
Functional Skills, Behavioral Competencies/Attributes:
Meets the requirements of Chapter Six of the Constitution