Job Description
Reporting To: Housekeeping Steward
Office Location: Gelian Hotel, Machakos
Background: Gelian Hotel is a four-star hotel located at the center of Machakos town. It is also a sister Hotel to Semara Hotel. Semara Hotel is located in Machakos, Mwatu wa Ngoma Street opposite Machakos County Commissioner Office. We are seeking highly motivated, honest and dedicated team player to join our growing business.
Duties & Responsibilities
1. Cleaning of all guest rooms as assigned.
2. Take initiative to add a personalized experience for the guest.
3. Take ownership of guests' privacy and belongings while ensuring exceptional service.
4. Improve the work performance and develop better service for your assignment.
5. Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
6. Comply with the hotel environmental, health and safety policies and procedures.
7. Any other assigned duties by your supervisor.
Qualifications and Skills:
1. Warm and caring personality.
2. previous housekeeping experience is an asset
3. Ability to anticipate and focus attention on guest needs, being professional and welcoming
4. Excellent organizational skills and time management
5. Highly responsible & reliable
6. Ability to work well under pressure in a fast-paced environment
7. Ability to work cohesively as part of a team
8. Remaining calm and courteous at all times.