Job Description
DATA ANALYTICS OFFICER REF: TNH/HRD/DAO/08/2023
Reporting to the Manager, Systems Security, the successful will ensure the Hospital
leverages and capitalizes on big data and its various applications to improve and drive
the quality of health care and patient experience in line with the Hospital’s objectives.
ROLES AND RESPONSIBILITIES
• Apply knowledge of data, data structure and analytical tools to research or identify
trends, expenditures, and utilization of patients’ healthcare needs;
• Respond to requests for data by determining user’s needs, collecting, organizing,
and analyzing data, and providing accurate and complete reports and information;
• Gather and interpret data from a variety of sources such as billing claims, cost
reports, and patient satisfaction surveys to help the Hospital to improve the quality
of care, lower the cost of care, and enhance the patient experience;
• Identify, develop and implement methods and techniques for improving reporting
efficiency for in the department;
• Check and audit various data sources to ensure data adheres to data governance and
maintenance policies;
• Maintain and apply knowledge of current trends, practices and developments in the
health care sector;
• Educate and assist in problem solving to promote the implementation of the health
care initiatives and research;
• Suggest ways to both increase healthcare quality and reduce costs;
• Contribute to data integrity, governance, and data structure standards and policies;
• Ensure compliance with all HIPAA, Confidentiality and Privacy laws; and
• Any other responsibilities that may be assigned to the job holder by the supervisor
from time to time.
EDUCATION AND EXPERIENCE
• Bachelor of Science degree in Computer Science, Software Engineering Health
Informatics, Actuarial Science, Statistics, or Mathematics or any other related field
from a recognized institution.
• Minimum of 3 years’ IT experience preferably in data analytics.
CORE COMPETENCIES
▪ Knowledge of SQL-Server, including stored procedures, table definitions and
queries.
▪ Good understanding of the Hospital’s claims processing, rules, and regulations.
▪ Knowledge of Enterprise Data Warehouse (EDW), data management systems, and
knowledge of Extract, Transform, and Load (ETL) frameworks.
▪ Ability to work effectively with key stakeholders on complex cross-team or work
group projects.
▪ Ability to apply discretion and judgment in discussing confidential information and
demonstrate the ability to change direction in response to changing work situations.
▪ Excellent problem-solving skills and a keen eye for details to carefully assess and
accommodate detailed data requirements.
▪ Proficient with Microsoft Office tools, especially PowerPoint, Excel, Access, and
Word for data analysis and presentation.
▪ Ability to analyze, explain, and draw logical conclusions based on complex data
from multiple content areas.
▪ Ability to clearly articulate ideas and concepts both verbally and in writing.
▪ Must be organized, able to prioritize tasks, and work effectively on multiple
assignments.
▪ High-level interpersonal and cross-cultural skills, including ability to build
consensus, alliances and collaborative relationships with sensitivity to
diversity/inclusion.
▪ Creativity and innovation skills, with ability to use technology and other modern
tools to drive decision making and implementation.
▪ Professionalism and integrity in line with the Hospital values.
▪ High-level oral and written communication skills.
▪ Critical and analytical thinking and problem solving skills.
▪ Personal motivation and drive exhibited through commitment to hard work,
continuous improvement and achievement of goals.
▪ Good customer relationship management skills (internal and external customers).