Job Description
(a) Job Specifications
The duties and responsibilities of the officer will entail: -
(i) Designing, developing, testing and implementing of software solutions as
per user requirements;
(ii) Providing technical expertise for requirements analysis to enhance the
quality of system design;
(iii) Installing, configuring and maintaining ICT systems;
(iv) Liaising with vendors on installation, configuration and maintenance of
applications, network systems and infrastructure;
(v) Providing user support and training;
(vi) Maintaining and configuring systems and databases;
(vii) Devising and implementing measures to enhance safety, security and
accountability for ICT systems and infrastructure;
(viii) Undertaking repairs and maintenance of ICT equipment and associated
peripherals;
(ix) Drawing specifications for ICT equipment;
(x) Receiving, verifying and installing ICT equipment;
(xi) Analyzing and reporting on the performance of assigned systems and
applications to guide owners in the development of business cases for
necessary upgrades
(xix) Monitoring data transactions in and out of a network environment.
(xii) Developing, reviewing and maintaining support documentation to assist
end-users with restoring services;
(xiii) Liaising with internal and external stakeholders to provide technical support
while monitoring, analyzing and reporting on systems performance;
(xiv) Contributing to building capacity within the ICT technical team and ensuring
effective knowledge sharing and mentorship.
(xv) Monitoring and reporting on the performance of network, system and
application security solutions to highlight areas of non-compliance and
inform the development of improved practices and processes;
(xvi) Managing the allocation of access privileges of users to ensure appropriate
security settings are applied as per organization policies and application
owner-defined parameters;
(xvii)Investigating security breaches to guide the refinement of information
security policies and practices;
(xviii) Providing virus protection defenses, reviewing information systems for
breaches in security and securing servers from unauthorized use
(xix) Monitoring data transactions in and out of a network environment
(b) Person Specifications
For appointment to this position, an officer must have:
(i) At least four (4) years cumulative relevant work experience;
(ii) Bachelors Degree in Computer Science, Information Communication
Technology, Electronics Engineering or any other ICT related disciplines with
a bias in computer science from a recognized institution.
(iii) Demonstrated competence and merit in work performance;
(iv) Proficiency in computer applications;
(v) Fulfil the requirements of Chapter Six of the Constitution for successful
applicants.